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Kommunikation som berör: En observationsstudie om sjuksköterskans kommunikation med närstående inne på patientrummet på IVA
University of Borås, School of Health Science.
University of Borås, School of Health Science.
2010 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesis
Abstract [en]

Patients in intensive care are often intubated, and therefore unable to speak, which leads to difficulties in communication. The ICU is a very stressful environment and can be experienced as foreign and frightening by both patients and their close ones. The ICU nurse’s caring responsibilities includes both the care of the critically ill patient and the support of relatives who are often in shock. This balance is not always straightforward, and acting professionally in both instances can lead to problems. The professional competence of an ICU nurse has been described as a calm surface, beneath which rages a conflict between medical and ethical issues. As such, communicating professionally with relatives is a challenge that rivals the nurse’s medical responsibilities. The aim of the study was to describe the significance of the nurse's communication with close relatives in the ICU patient room. The study was conducted using a qualitative and inductive approach. A non-participant, semi-structured, observational method was used. Seven observations were conducted. The results of the study are presented in five categories: to prioritise attention; be available for relatives; listen, inform, be sensitive and responsive; to value the meeting and to juxtapose between compassion and objectivity. We have found that the nurse possess the power to make a difference in how the relation between the nurse and close ones turns out and also that several factors can affect their relation.

Place, publisher, year, edition, pages
University of Borås/School of Health Science , 2010.
Series
Magisteruppsats ; M2010:47
Keywords [en]
observation, qualitative research, intensive care, communication, close relatives, critical care, close ones, environment
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:hb:diva-20236Local ID: 2320/7065OAI: oai:DiVA.org:hb-20236DiVA, id: diva2:1312170
Note
Program: Specialistsjuksköterskeutbildning med inriktning mot intensivvårdAvailable from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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Output format
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