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Ett ”bra” intranät: Ett framgångsrikt exempel på användarcentrerad systemdesign
University of Borås, Swedish School of Library and Information Science.
2010 (Swedish)Independent thesis Basic level (degree of Bachelor)Student thesisAlternative title
A “good” Intranet : A successful example of user oriented system design (English)
Abstract [en]

We live in a stressful world and a demanding society where the ability to quickly adapt is one of the most important and most difficult challenges of today. A fairly new phenomenon called intranets has evolved to meet this challenge, however many examples of corporative intranets are stories about failures and systems with poor usability. This study focuses on how the user oriented approach to systems design affected upon a system development process of an Intranet, solely developed within a company, and how it impacts on the intranets popularity among the employees in the company. The study starts not from the literature but from a survey, which is based upon the Delphi method. Which results were used for further in-depth research about the subject, by interviewing three representatives from the company. Previous research was however called upon to create a framework for the analysis. The result showed that the company early on involved its employees in the development cycle, and allowed them to give input about functionality that they wanted the intranet to support. The conclusion is that the intranets popularity probably is based upon the functionality that the intranet itself provides, and its capability to provide good information retrieval instruments. The system development process could however have affected the popularity. The process was characterized by an early involvement and the information provided throughout the process, and by the company’s gamble to close down its business for one week, focusing only on creating a technical requirements document.

Place, publisher, year, edition, pages
University of Borås/Swedish School of Library and Information Science (SSLIS) , 2010.
Series
Kandidatuppsats ; 2010:22
Keywords [en]
intranät, knowledge-management, information
Keywords [sv]
systemutveckling, användarcentrerad systemdesign, kunskapsutbyte
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-19974Local ID: 2320/6403OAI: oai:DiVA.org:hb-19974DiVA, id: diva2:1311908
Available from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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