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Några biblioteksanvändares syn på bibliotekariers kunskap: En kvalitativ studie av uppfattningar vid ett folkbibliotek
University of Borås, Swedish School of Library and Information Science.
University of Borås, Swedish School of Library and Information Science.
2008 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesisAlternative title
Some library users view of librarians and their knowledge : a qualitative study of views at a public library (English)
Abstract [en]

The purpose of this Master’s thesis is to investigate how public library users consider the knowledge of the librarians and to examine what the users expect from the librarians. To begin with, we contemplate our own view of the librarians, their knowledge and what help we expect at the library. Realising that we do not expect particularly much from librarians, although we have studied to become librarians for two years, we assume that the regular library user does not expect much either. This assumption resulted in our decision to investigate this particular question. To gather information about how library users regard librarians and their knowledge, we handed out questionnaires to the users at a public library and interviewed five library users about their opinion on the knowledge of librarians and about how they view librarians in general. The results from these inquires were analyzed according to the hermeneutic methodology and compared to literature relevant for the subject. In conclusion we find that library users think that librarians mostly know practical work, like sorting and lending books and other media. Users also think that librarians know about literature, information seeking and that they are service minded. What the library users in our study wanted help with was finding books, information seeking, finding study material and practical tasks, such as interlibrary loans. The users think of librarians as calm, helpful and professional.

Place, publisher, year, edition, pages
University of Borås/Swedish School of Library and Information Science (SSLIS) , 2008.
Series
Magisteruppsats i biblioteks- och informationsvetenskap vid institutionen Biblioteks- och informationsvetenskap, ISSN 1654-0247 ; 2008:82
Keywords [en]
hermeneutik, intervjustudie, enkätstudie
Keywords [sv]
användare, bibliotekarier, kunskap, folkbibliotek
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-19079Local ID: 2320/3974OAI: oai:DiVA.org:hb-19079DiVA, id: diva2:1311013
Note
Uppsatsnivå: DAvailable from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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