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Boka en bibliotekarie: en studie i förmedlad informationssökning
University of Borås, Swedish School of Library and Information Science.
2006 (Swedish)Independent thesis Advanced level (degree of Master (One Year))Student thesisAlternative title
book (English)
Abstract [en]

This master thesis deals with events, dynamics and problems of mediated information seeking within the context of a new information service called "Book a librarian". The study, based on a survey and interviews both in academic and public libraries and participant observations in academic libraries, has its theoretical base in the cognitive theory of information retrieval interaction. The cognitive view is used to throw light upon the need of an ongoing dialogue during the session in order to detect the information needs of the user and to conduct a successful retrieval of information. The communicative interaction is seen as threepart interaction between the intermediary, the user and the information system, where the current cognitive states of all three participants are involved. The study shows that the cognitive obstacles for a successful mediation and information retrieval are mostly connected to participants current knowledge of the subject and of the retrieval techniques. Obstacles are also shown in the participants differing expectations concerning the retrieval event itself or in communicating the information need. The study shows that the cognitive state of the user and intermediary goes through changes as they both, through interaction, learn more about the subject of investigation and about the new ways of conducting the search.

Place, publisher, year, edition, pages
University of Borås/Swedish School of Library and Information Science (SSLIS) , 2006.
Series
Magisteruppsats i biblioteks- och informationsvetenskap vid Bibliotekshögskolan/Biblioteks- och informationsvetenskap, ISSN 1404-0891 ; 2006:131
Keywords [en]
kognitiv teori, dialog, interaktiv kommunikation, informationsbehov, informationssökning
Keywords [sv]
förmedlad informationssökning, referensarbete, boka en bibliotekarie
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-18399Local ID: 2320/1733OAI: oai:DiVA.org:hb-18399DiVA, id: diva2:1310315
Note
Uppsatsnivå: DAvailable from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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  • en-US
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  • nn-NB
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Output format
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