Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Off-hour support: A feasibility study of support beyond office hours in medical technology
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH).
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Service på obekväm arbetstid : En förstudie av service utöver kontorstid inom medicinsk teknik (Swedish)
Abstract [en]

Healthcare demands staff working around-the-clock for their patients. Healthcare staff is increasingly dependent on technology for performing their profession in the most adequate way possible. However, technology fails occasionally, and thus requires service. As medicine is increasingly dependent on technical device, there is also an increasing need for support beyond office hours. The current service-level agreements at Philips imaging systems and patient monitoring systems include service during office hours. In this project, the need of expanding the hours, in which support is offered, is investigated. The project is carried out through interviews with medical technicians and users of the medical device. The respondents include technicians and clinicians working with medical imaging and patient monitoring, respectively. The aim is to map the need for off-hour support, e.g. support during evenings, nights, weekends, and holidays. The results show that there is a need for off-hour support. However, the need differs depending on the receiver of the support.

Place, publisher, year, edition, pages
2018. , p. 56
Series
TRITA-CBH-GRU ; 2018:31
National Category
Medical Engineering
Identifiers
URN: urn:nbn:se:kth:diva-234260OAI: oai:DiVA.org:kth-234260DiVA, id: diva2:1245638
External cooperation
Philips Healthcare
Subject / course
Medical Engineering
Educational program
Master of Science in Engineering - Medical Engineering
Presentation
2015-01-23, Alfred Nobels Allé 10, Flemingsberg, 17:00 (English)
Supervisors
Examiners
Available from: 2019-09-06 Created: 2018-09-05 Last updated: 2019-09-06Bibliographically approved

Open Access in DiVA

fulltext(1783 kB)6 downloads
File information
File name FULLTEXT01.pdfFile size 1783 kBChecksum SHA-512
60f70e8538ab6a31a9a8d0a3cedd06cbee443e621ce4953a9560854cca1464cd4048d24a380d06632763ba590887429b95bb8e5172c302f16d157ac9beab75ee
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Hedberg, Sandra
By organisation
School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH)
Medical Engineering

Search outside of DiVA

GoogleGoogle Scholar
Total: 6 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 21 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf