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DevOps-Kultur: En explorativ fallstudie på Arbetsförmedlingens IT-avdelning
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2018 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Information Technology has taken a larger focus in today’s society and become a more centralized part of IT-organizations and other businesses. The traditional management models for manufacturing and production has become harder to apply in the software lifecycle. This is since the software no longer is produced and launched with no follow-up. Today’s IT- organization needs to continuously handle, operate and maintain their software. In recent years a new philosophy has emerged within the IT community, DevOps. DevOps aims to erase the silos built-in to the business to become a more efficient and optimized organization regarding their software delivery.

This exploratory case study has been conducted at the Swedish Governmental Employment Services IT-department. It aims to expand the existing knowledge base regarding DevOps and the aspects of the organizational culture the philosophy claims. This study aims to investigate how organizations work while trying to introduce a DevOps culture. The potential difficulties an organization could face in relation the organizational culture described for DevOps, seen as a management model, will also be a focus of this study. In-depth interviews and observations have been conducted with the employees at the named IT-department in order to analyze and create an overview of the current culture in the department. The study has shown new angles regarding financial and resource management, dependencies between teams and the importance of an existing leadership. New perspectives have also been provided towards organizational change.

Key Words: DevOps, Organizational Culture, Organizational Change, Leadership, Dependencies, IT-organizations, Communication, Information, Team, Silos, Self-Leadership

Place, publisher, year, edition, pages
2018. , p. 69
Series
TVE ; MILI- 18 001
Keywords [sv]
DevOps, Organisationskultur, Förändring, Ledarskap, Beroenden, IT- organisationer, Kommunikation, Information, Team, Silos, Självledarskap
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:uu:diva-356038OAI: oai:DiVA.org:uu-356038DiVA, id: diva2:1232505
Educational program
Master Programme in Industrial Management and Innovation
Presentation
2018-01-23, Rum: Å-4271, Lägerhyddsvägen 1, 752 37 Uppsala, Uppsala, 13:50 (Swedish)
Supervisors
Examiners
Available from: 2018-08-10 Created: 2018-07-11 Last updated: 2018-08-10Bibliographically approved

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