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The Relationship of Service Quality and Customer Satisfaction in the Airline Industry and the Moderating Effect of the Airline Type
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2018 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2018. , p. 79
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-34173OAI: oai:DiVA.org:miun-34173DiVA, id: diva2:1232279
Subject / course
Business Administration FE1
Examiners
Note

2018-06-14

Available from: 2018-07-11 Created: 2018-07-11

Open Access in DiVA

fulltext(1368 kB)6 downloads
File information
File name FULLTEXT01.pdfFile size 1368 kBChecksum SHA-512
40f09988d01fbd8dbac309e6f0bf365806f61dfc38d6d3ebe27bc7dc828296d9f31920d3e7120a0b9ef1f951c4f252125cf6a2c38e5b388807e4b456744cdc8f
Type fulltextMimetype application/pdf

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Department of Business, Economics and Law
Business Administration

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
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