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”Jag skulle önska att det inte var så byråkratiskt”: En kvalitativ studie om erfarenheterna av bemötandet från socialsekreterare, ur perspektivet av en grupp personer med bipolär sjukdom
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology, Social work.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med denna studie var att undersöka hur en grupp personer med bipolär sjukdom upplever att de blivit bemötta av socialsekreterare på socialtjänsten samt undersöka om det fanns något enligt dessa personer som kunde förändras i bemötandet. Den insamlade datan är från fyra fokuserade, semistrukturerade chattinterjvuer, där urvalet bestått av personer med bipolär sjukdom som har haft kontakt med socialtjänsten. Det viktigaste resultatet som framkommit från den insamlade datan i relation till syfte och frågeställningar, är att stigmatisering gentemot vissa intervjupersoner förekommer i deras möten med socialsekreterare. Dock har en del intervjupersoner också upplevt ett professionellt bemötande där en öppen dialog har funnits. Intervjupersonerna tycker att bemötandet kan förändras genom bättre lyhördhet, förberedelser, mer personlig stöttning och bättre individanpassade åtgärder.

Abstract [en]

The purpose of this study was to investigate how a group of people with bipolar disorder finds that they have been treated by social security officers in the social services and investigate if there were any things that could change in the treatment. The collected data is from four focused, semi structured, chat interviews, where the selection consisted of people with bipolar disorder who have had contact with social services. The most important result from the collected data in relation to purpose and questions is that stigmatization towards certain interviewees occurs in their meetings with social security officers. However, some interviewees have also experienced a professional response where an open dialogue has existed. Those who have been interviewed think that the response can change through better responsiveness, preparation, more personal support and better individualized actions.

Place, publisher, year, edition, pages
2017. , p. 36
Keywords [en]
Stigmatization, Bipolar Disorder, Social Services, Social Security Officer.
Keywords [sv]
Stigmatisering, Bipolär sjukdom, Socialtjänst, Socialsekreterare.
National Category
Social Work
Identifiers
URN: urn:nbn:se:hig:diva-27439OAI: oai:DiVA.org:hig-27439DiVA, id: diva2:1228285
Subject / course
Social work
Educational program
Social work
Supervisors
Examiners
Available from: 2018-06-28 Created: 2018-06-27 Last updated: 2018-06-28Bibliographically approved

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