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Chatbots in education: A passing trend or a valuable pedagogical tool?
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Digitalizing education and reinventing the learning experience is one of the big challenges in this age of information. In the eld of E-learning, the application of a chatbot as part of the education has shown interesting potential, both as a teaching and administrative tool. Chatbots have been 'trending' for a few years and quite a few papers examining it in the educational sector has been published, albeit very little interest seems to have been given to the summation of this knowledge. In an attempt to fill the knowledge gap this thesis performed a literature study to examine the documented features and possible uses for chatbots in an educational context. Since quite a few chatbot technologies have been developed at this time and exhibit varied functions, this study was limited to only examine bots based on the XML derived language AIML.

The results imply that chatbots in education have quite a few uses and even more possible features. An AIML-based chatbot can be both simple and complex to implement, all depending on the effort put into implementation. The tool is diverse and may be used for many different purposes and aims, the only limitation being the creators' creativity and imagination.

Place, publisher, year, edition, pages
2018. , p. 58
Keywords [en]
Chatbot, Articial Intelligence Markup Language (AIML), Articial intelligence (AI), Education, Learning, E-learning
Keywords [sv]
Chatbot, Articial Intelligence Markup Language (AIML), Artificiell intelligens (AI), Utbildning, Pedagogik, E-lärande
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:uu:diva-355054OAI: oai:DiVA.org:uu-355054DiVA, id: diva2:1223692
Subject / course
Information Systems
Educational program
Master programme in Information Systems
Available from: 2018-06-26 Created: 2018-06-25 Last updated: 2018-06-26Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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