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The Challenge of Reaching Higher Process Orientation: A Case Study of a German Organization Operating in the Automotive Industry
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Business Process Management (BPM) has become a popular concept inbusiness development in recent years. Traditionally, however, researchsurrounding BPM initiatives have centered on large organizations,meaning that little is known about the effects of BPM, both positive andnegative, on a Small- and Medium sized Organization (SMO).This research identifies problems that a SMO can face when workingtoward higher process orientation and provides an explanation as to whyefforts have failed in the past. Furthermore, the requirements forimplementing BPM from a process-execution perspective wereinvestigated. The issues that arise to limit success of the BPM initiativehave been identified and discussed in relation to existing literature onBPM implementation, particularly those issues that are unique to SMOs.Through better understanding of the requirements for a successful BPMinitiative, the SMO is able to identify the areas that it need to beaddressed specifically before the organization is able to reach higherprocess orientation.

Place, publisher, year, edition, pages
2018. , p. 77
Series
TVE-MILI ; 18 016
Keywords [en]
Process-Orientation, Business Process Management, Small- and Medium sized Organisation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-354559OAI: oai:DiVA.org:uu-354559DiVA, id: diva2:1221678
Educational program
Master Programme in Industrial Management and Innovation
Supervisors
Examiners
Available from: 2018-06-28 Created: 2018-06-20 Last updated: 2018-06-28Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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