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Meta-organizational Consensus: A case study of decision-making in a meta-organization in Swedish healthcare
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Purpose – In the context of digitalization in healthcare and Swedish demographical development, the importance of meta-organizational decision-making can be discussed. This paper studies the decision-making processes in a national meta-organization which members face the current challenges of Swedish public healthcare. Therefore, this paper aims to contribute to meta-organizational decision-making.

Design/methodology/approach – This paper has a qualitative approach and is based in abductive reasoning towards theory and research. Data has been collected from interviews, podcasts and documents that describe the decision-making process in the meta-organization.

Findings – Our empirical findings show that the decision-making process of the metaorganization is complex, time-consuming and aims to provide consensus before its members' decisions. To reach consensus, the meta-organization uses various coordination and collaboration activities and groupings such as networks, workshops, expert panels, and conferences.

Practical implications – Both informal and formal activities and groupings are considered important in reaching consensus. Furthermore, both formal and informal groupings help to overcome interest-conflicts such as differing priorities. It is also important the metaorganization provide an arena where all members feel that the can contribute and influence the decision-making process, regardless of size or resources.

Originality/value – Because of dichotomic views on the importance of consensus in decision-making in meta-organization, and from calls for future research, this study can be argued to be of interest. Furthermore, digitalization and demographical development suggest that the healthcare sector is in current and significant change.

Keywords – decision-making, meta-organizations, digitalization, demographics, healthcare, coordination, interest-conflict, consensus

Paper type – Research paper, master's thesis

Place, publisher, year, edition, pages
2018. , p. 54
Keywords [en]
decision-making, meta-organizations, digitalization, demographics, healthcare, coordination, interest-conflict, consensus
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-354015OAI: oai:DiVA.org:uu-354015DiVA, id: diva2:1220273
Subject / course
Business Studies
Educational program
Master Programme in Business and Management
Supervisors
Examiners
Available from: 2018-06-19 Created: 2018-06-18 Last updated: 2018-06-19Bibliographically approved

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FIM Callbo & Jacobsson(597 kB)17 downloads
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Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
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  • nn-NB
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  • Other locale
More languages
Output format
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