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Bridging the generational gap: Designing internet services for technologically-naïve older people using familiar interfaces
Umeå University, Faculty of Social Sciences, Department of Informatics.
2018 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Despite advances made in modern electronic devices, their use by older people is significantly lower than for younger people. They experience difficulties using devices due to a combination of physical, cognitive and ‘generational’ differences. Many studies try to adapt devices to make them more usable, but they do not consider how older people feel in terms of attitudes towards technology or their existing habits. Seven participants were interviewed about their current use of technology, as well as their attitudes to modern technology, and a personal inventory was created for each participant. The interviews generated themes relating to how participants feel that technology is not made for them, barriers to their use, and generational differences as well as arguments against modern technology use and perceived negative aspects of technology. Some design considerations were created and illustrated using features from the most commonly used devices that suited the interviewees’ attitudes, behaviours and opinions.

Place, publisher, year, edition, pages
2018. , p. 27
Series
Informatik Student Paper Master (INFSPM) ; 2018.03
Keywords [en]
interactive devices, older people, generational differences
National Category
Human Aspects of ICT
Identifiers
URN: urn:nbn:se:umu:diva-149236OAI: oai:DiVA.org:umu-149236DiVA, id: diva2:1220115
Educational program
Master's Programme in Human-Computer Interaction
Supervisors
Examiners
Available from: 2018-06-21 Created: 2018-06-18 Last updated: 2018-06-21Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf