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Traditionella taxibolag vs Nya generationers taxibolag: Analys av taximarknaden i Stockholm
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management, Industrial economics.
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management, Industrial economics.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Sustainable development
The essay/thesis is partially on sustainable development according to the University's criteria
Abstract [sv]

Dagens taximarknad har på senare tid fått in nya innovativa aktörer som lyckats pressa ner priserna så pass mycket att de blivit ett globalt hot mot traditionella taxibolag. Dessa nya aktörer innefattar Uber och Heetch som etablerat sig inom Stockholmsregionen. Följande arbete innefattar en kartläggning av den nya moderna taximarknaden i Stockholmsområdet med ett stort fokus på traditionella taxibolag (multi-cab bolag) och moderna innovativa plattformsbaserade taxibolag (non-cab bolag). Huvudfokus är på Taxi Stockholm som är en ledande aktör i Stockholmsområdet samt Uber och Heetch.

Vad kan traditionella taxibolag göra för att konkurrera med de nya taxiplattformarna som har ett stort kostnadsledarskap och vad kan plattformsföretagen göra för att lyckas konkurrera på taximarknaden och ta över marknadsandelar?

Moderna non-cab bolag behöver satsa stort på att följa lagstiftning och regleringar i den marknaden de bedriver verksamhet och inte konkurrera på sina egna villkor, göra satsningar på bättre arbetsvillkor för anställda och följa miljökrav är också av prioritering. Traditionella taxibolag behöver satsa resurser på innovation för att hänga med i den tekniska utvecklingen av taximarknaden, pressa ner sina priser eller erbjuda kunna bättre tillgänglighet gentemot sina kunder i form av stora taxiflottor och satsningar gentemot företagskunder och statliga uppdrag ses som möjligheter för konkurrenskraft.

Syftet med denna studie är att undersöka taximarknaden i Stockholm för att ta reda på hur de traditionella taxibolagen ska kunna hantera inflytandet från de nya, moderna och innovativa taxiaktörerna. Studien innefattar intervjuer, datainsamling och observationer hos Taxi Stockholm 15 00 00 AB och användning av sekundära källor för att få in information om de nya aktörerna och deras styrkor och svagheter. Dessutom läggs ett stort fokus på vetenskapliga artiklar och kurslitteratur.

Studien är baserad på en fallstudie med inslag av explorativ forskning för att undersöka en case-studie om ett traditionellt taxibolag. Semistrukturerade intervjuer gjordes hos VD samt övriga ledningschefer för att kunna kartlägga hur deras bolag ligger till i förhållande mot de konkurrerande innovativa aktörerna samt de traditionella aktörerna.

Abstract [en]

The taxi market has recently gotten new competition from innovative companies that have managed to reduce the prices of cab transport so much that they are now a serious contender in the global market. Some of these new companies include Uber and Heetch which are now competing in the taxi market of Stockholm, Sweden. This upcoming thesis includes mapping of the new modern taxi market in the Stockholm region with a big focus on traditional cab companies (multi-cap enterprises) and modern innovative platform-based cap companies (non-cab enterprises).

The focal point is on Taxi Stockholm 15 00 00 AB which is the leading competitor in Stockholm, with focus on Uber and Heetch as well. What can traditional cab companies do so that they can better compete with new platform-based cab companies which have big cost and pricing advantages and what can they do to become powerful competitors and subsequently gain market shares?

Modern non-cab companies need to respect the laws and regulations of the markets that they compete in which differs depending on which country they operate in. They also need to improve the working conditions for their drivers and be more environmentally oriented. This will show that they take responsibility and are high calibre enterprises that take their societal responsibilities and duties seriously. Traditional cab companies and multi-cab companies need to invest resources and R&D into innovation, so that they can follow the technological development and the digitalization of the taxi market. Lowering their prices and cost is also important so that they can utilize better prices towards their customers, otherwise they would need to have many caps available to have big availability. Multi cap companies have good opportunities to utilize companies and big enterprises as their customers and government orders, this will in turn make them more competitive in the new era of Taxi businesses.

The purpose of this comprehensive study is to research and compel the taxi market of Stockholm to discover and learn how the traditional multi-cap companies can handle the influence of the new innovative modern taxi companies. The study includes interviews, collection of data and observations of Taxi Stockholm 15 00 00 AB and the utilization of secondary sources to gain information about the new competitors and their strengths and weaknesses. A big part of secondary sources is also from scientific articles and course literature.  

The study is based on a case study and some exploratory research methods in order to identify the mission and goal of this study. The interviews were done in a semi structured manner which was done with the CEO and the rest of the department executives, to be able to map their company in alignment with the rest of the competition in Stockholm including new innovative companies (non-cab) and traditional multi-cab companies.

Place, publisher, year, edition, pages
2018. , p. 60
Keywords [en]
Sharing economy, Disruptive innovation, SWOT-analysis and the taxi market, Non-Cab, Multi-Cab
Keywords [sv]
Delningsekonomi, Disruptiv innovation, SWOT-analys och taximarknaden, Non-cab, Mutli-cab
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hig:diva-27050OAI: oai:DiVA.org:hig-27050DiVA, id: diva2:1219099
External cooperation
Taxi Stockholm 15 00 00
Subject / course
Industrial engineering and management
Educational program
Industrial management and logistics – bachelor’s programme (swe or eng)
Presentation
2018-05-30, 31:329, Högskolan i Gävle, Gävle, 08:00 (Swedish)
Supervisors
Examiners
Available from: 2018-06-15 Created: 2018-06-15 Last updated: 2018-06-15Bibliographically approved

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