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IT-system: Försvarsanställdas främsta frustration: Vad kan göras för att öka användarnas uppskattning av IT-systemen?
Swedish Defence University.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
IT systems: The number one reason for frustration among service members in the Swedish Armed Forces : What can raise the appreciation of the IT systems among the users? (English)
Abstract [sv]

Studien tar sin utgångspunkt i att Försvarsmaktens personal återkommande har angett en låg uppskattning till myndighetens IT-system i den årliga medarbetarundersökningen FM VIND. Detta arbete har undersökt bakomliggande orsaker till resultatet genom att studera förhållanden vid de tre taktiska staberna; ATS, MTS och FTS. Med ett antal bakomliggande faktorer identifierade, och med stöd av teoretiska modeller, ges förslag på åtgärder som kan bistå till att IT-systemen får en högre uppskattning hos användarna.

Studien redovisar bland annat att FM AP är det mest uppskattade IT-systemet, och att SWECCIS är det minst uppskattade IT-systemet i urvalsgruppen.

Abstract [en]

The study is based on the fact that the service members of the Swedish Armed Forces have repeatedly stated a low estimate of the IT systems in the annual employee survey FM VIND. 

This work has investigated underlying causes of the outcome, by studying the conditions of the three Component Commands; LCC, MCC and ACC. With a number of underlying factors identified, and with the support from theoretical models, suggestions are made for measures that can help the IT systems gain a higher appreciation among users.

The study reports, among other things, that FM AP is the most appreciated IT system, and that SWECCIS is the least valued IT system in the selection group.

Place, publisher, year, edition, pages
2018. , p. 46
Keywords [en]
IT system, IT application, usability, FM VIND
Keywords [sv]
IT-system, IT-applikationer, användbarhet, digital arbetsmiljö, FM VIND
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:fhs:diva-7568OAI: oai:DiVA.org:fhs-7568DiVA, id: diva2:1218818
Subject / course
Militärteknik, självständigt arbete (Förberedande kurs inför Högre officersprogrammet HOP)
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Examiners
Available from: 2018-06-15 Created: 2018-06-15 Last updated: 2018-06-15Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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More styles
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  • nn-NB
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  • Other locale
More languages
Output format
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