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Vikten av feedback och dess inverkan på arbetstillfredsställelse och arbetsmotivation
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology, Psychology.
University of Gävle, Faculty of Health and Occupational Studies, Department of Social Work and Psychology, Psychology.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The importance of feedback and its impact on job satisfaction and work motivation. (English)
Abstract [sv]

Syftet med studien var att undersöka om feedback från närmaste chef leder till ökad arbetstillfredsställelse och arbetsmotivation hos arbetstagare. Urvalet för studien var arbetstagare mellan 18-65 år och undersökningen utfördes genom en webbaserad enkät som genererade 157 enkätsvar. Enkäten baserades på frågor från Feedback Orientation Scale (FOS), Minnesota Satisfaction Questionnaire (MSQ) och Basic Need Satisfaction at Work Scale (BNS). Analyserna genomfördes i SPSS och resultatet visade att det fanns en positiv korrelation mellan indexet feedback och arbetstillfredsställelse men inte mellan indexet feedback och arbetsmotivation. Resultatet visade också att positiv feedback predicerade både arbetstillfredsställelse och arbetsmotivation. Det fanns inga skillnader i skattning av feedback, arbetstillfredsställelse och arbetsmotivation mellan män och kvinnor.

Abstract [en]

The purpose of this study was to investigate whether feedback from the first line manager increase job satisfaction and work motivation for employees. The sample for the study were employees between 18-65 years, and data collection was conducted through a web-based survey which generated 157 completed questionnaires. The survey was based on Feedback Orientation Scale (FOS), Minnesota Satisfaction Questionnaire (MSQ) and Basic Need Satisfaction at Work Scale (BNS). The analyse were performed in SPSS and the result showed a positive correlation between the index of feedback and job satisfaction, but not between the index of feedback and job motivation. The result also showed that positive feedback predicted job satisfaction and job motivation. No differences in estimation of feedback, job satisfaction and work motivation were found between men and women.

Place, publisher, year, edition, pages
2018. , p. 26
Keywords [en]
feedback, job satisfaction, work motivation, employee
Keywords [sv]
feedback, arbetstillfredsställelse, arbetsmotivation, arbetstagare
National Category
Psychology
Identifiers
URN: urn:nbn:se:hig:diva-26973OAI: oai:DiVA.org:hig-26973DiVA, id: diva2:1217355
Subject / course
Psychology
Educational program
Human resources and labour relations
Supervisors
Examiners
Available from: 2018-06-18 Created: 2018-06-13 Last updated: 2018-06-18Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf