Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Supplier Relationship Management in China and Taiwan: A case study with Bufab to identify the main criteria for a healthy supplier buyer relationship
Jönköping University, Jönköping International Business School, JIBS, Business Administration. 1992.
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Background: Supply chain relations go far beyond simple transactions of money and goods. Today, with a low depth of added value in most companies, and low prices in China and Taiwan, sourcing in these countries is very common. Managing the relationship with these suppliers to increase the performance of the whole supply chain is crucial. We identified the cultural dimensions of trust, power, communication and time as most influential for the supplier buyer relationship and structure our paper accordingly.

Purpose: Investigate the connection between supplier relationship management (SRM) and culture. We investigated which cultural factors in Taiwan and China may hinder a relationship with a foreign buyer and what factors are drivers for a healthy relationship.

Method: We conducted a case study with the company Bufab and their suppliers in China and Taiwan. After a literature review, we interviewed nine representatives from Bufab, ten suppliers and one Taiwanese professor knowledgeable in the topic. Further, we did a survey with Taiwanese and Chinese suppliers and added a European reference group to distinguish particularities. We analyzed the findings using content analysis.

Conclusion: We identified that the dimensions of trust, power, communication and time are most relevant for the supplier-buyer relationship. The results show that these dimensions have a significant impact on the business relationship between a local Chinese or Taiwanese company and a foreign buyer. Managing these differences can provide the buying company with a competitive advantage.

Place, publisher, year, edition, pages
2018. , p. 92
Keywords [en]
Supplier Relationship Management, China, Taiwan, Culture, Supply Chain, Trust, Power, Communication
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-40075ISRN: JU-IHH-FÖA-2-20180668OAI: oai:DiVA.org:hj-40075DiVA, id: diva2:1215980
External cooperation
Bufab
Subject / course
JIBS, Business Administration
Supervisors
Examiners
Available from: 2018-06-25 Created: 2018-06-10 Last updated: 2018-06-25Bibliographically approved

Open Access in DiVA

fulltext(1572 kB)4 downloads
File information
File name FULLTEXT01.pdfFile size 1572 kBChecksum SHA-512
91e137e4e9d249d3713384d11277da0376b4a58d52a3fd7edfaed166bd40d62fe0d8b3f4db2af1264afbc59945a9948d2b5140862bb3e546010e94a07eddfa75
Type fulltextMimetype application/pdf

By organisation
JIBS, Business Administration
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 4 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 1 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf