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Uppfinna hjulet på nytt?: En fallstudie om IT-systems roll vid kunskapsöverföring
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Informationsteknik (IT) har en betydelsefull roll i dagens samhälle och ett av de mest framgångsrika verktygen för att inhämta, bearbeta och bevara data och information är olika typer av IT-system. Studier visar att ett väletablerat IT-system kan möjliggöra kunskapsöverföring inom en organisation. En välkänd bransch som har utnyttjat de konkurrensfördelar som kunskap och kunskapsöverföring kan ge är konsultbranschen. Uppsatsen syftar därmed att studera vilken roll IT-system kan ha vid kunskapsöverföring och studien genomfördes således på ett konsultföretag i Stockholmsregionen. Studiens empiri inhämtades från sju intervjuer med anställda vid företaget. Uppsatsens slutsats visade att ITsystemen har en fundamental roll men att systemen inte används uteslutande vid kunskapsöverföring då även sociala interaktioner används i processen.

Abstract [en]

Information technology (IT) has gained an increasingly important role in today's society and one of the most successful tools for retrieving, processing and preserving data and information are different types of IT systems. Studies show that a well-established IT system can enable knowledge transfer within an organization. A well-known industry that has taken advantage of the competitive advantages that knowledge and knowledge transfer can provide is the consulting industry. The aim of the thesis is thus to study the role of IT systems in the process of knowledge transfer and the study was conducted at a consulting company in the Stockholm region. The empirical material was obtained from seven interviews with employees at the company. The conclusion of the thesis showed that IT systems have a fundamental role but that the systems are not used exclusively for knowledge transfer since social interactions are also used in the process.

Place, publisher, year, edition, pages
2018.
Keywords [en]
Knowledge transfer, IT system, SECI model, tacit knowledge, explicit knowledge, consultancy industry, small companies
Keywords [sv]
Kunskapsöverföring, IT-system, SECI-modellen, tyst kunskap, explicit kunskap, konsultbranschen, små företag
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-340441OAI: oai:DiVA.org:uu-340441DiVA, id: diva2:1178831
Subject / course
Business Studies
Educational program
Bachelor Programme in Business and Economics
Supervisors
Available from: 2018-01-31 Created: 2018-01-30 Last updated: 2018-01-31Bibliographically approved

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CiteExportLink to record
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