Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Patienters upplevelser av tolk inom hälso- och sjukvård: En systematisk litteraturstudie
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: Commutative obstacles due to language difficulties are gradually increasing with migration. Consequences due to linguistic barriers may lead to misunderstandings or failures of information between patients and healthcare professionals. The availability of authorized hospital interpreters is significantly lower than the demand from patients who are in need for an interpreter. The Swedish Patient Act determines that all patients should be informed about their disease situation, upcoming treatment and aftercare. Aim: To describe patients' experiences of using interpreters in healthcare. Method: A systematic literature study of eleven scientific articles. Searches were made in the PubMed and CINAHL databases. Result: The analysis of included articles resulted in six themes, which were equal care, satisfaction with individualized interpreters, lack of trust, disability, fear for misunderstanding and when the interpreter is a family member. Conclusion: Patients experience access to a professional interpreter positively. However, there are significant deficiencies regarding interpreters in healthcare today. The ability to achieve person-centered care is complicated by the shortcomings that patients experience in the conversation via interpreter. Likewise, patients' ability to participate in their own care situation is complicated.

Abstract [sv]

Bakgrund: De kommunikativa hindren till följd av språkliga svårigheter ökar successivt i och med migration. Konsekvenser till följd av språkliga hinder kan, inom vården, leda till att information mellan patient och vårdpersonal misstolkas eller ej framkommer. Utbudet av auktoriserade sjukhustolkar är betydligt lägre än efterfrågan från patienter i behov av tolk. Svensk Patientlag fastställer att alla patienter ska vara informerade om sin sjukdomssituation, kommande behandling och eftervård. Syfte: Att beskriva patienters upplevelser av att använda tolk inom hälso- och sjukvården. Metod: En systematisk litteraturstudie av elva vetenskapliga artiklar. Sökningar gjordes i databaserna PubMed och CINAHL. Resultat: Analysen av inkluderade artiklar resulterade i sex teman, vilka var jämlik vård, tillfredställelse med individanpassad tolk, bristande tillit, funktionshinder, rädsla för missförstånd och när tolken är en familjemedlem. Slutsats: Patienter upplever det positivt att få tillgång till en professionell tolk. Dock finns det betydande brister med tolkar inom sjukvården. Möjligheten till att uppnå en personcentrerad vård försvåras i och med de brister som patienter upplever med tolksamtal. Likaså försvåras patienternas möjlighet till delaktighet i sin egen vård.

Place, publisher, year, edition, pages
2017. , p. 35
Keywords [en]
Communicative barriers, immigrants, interpreter, patient experience
Keywords [sv]
Immigranter, kommunikationsbarriärer, patienters upplevelser, tolk
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-339545OAI: oai:DiVA.org:uu-339545DiVA, id: diva2:1176041
Educational program
Registered Nurse Programme
Supervisors
Examiners
Available from: 2018-01-26 Created: 2018-01-19 Last updated: 2018-01-26Bibliographically approved

Open Access in DiVA

fulltext(1186 kB)104 downloads
File information
File name FULLTEXT01.pdfFile size 1186 kBChecksum SHA-512
e196cc6893843865fa56f2ef05c26c6f6be66fe000cb1fa7b919ec8f690d92f22179b1e2e9e71219a4046e526f7f4cd647f974d7a070f75a9d50fab62fb7f71c
Type fulltextMimetype application/pdf

By organisation
Department of Public Health and Caring Sciences
Nursing

Search outside of DiVA

GoogleGoogle Scholar
Total: 104 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 239 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf