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Organizational Alignment: Perceptions, Processes and Strategy
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2017 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of the study and following thesis is to investigate how employees in a R&D department perceive the product development process. Review of present process documentation aims at identifying potential discrepancies between the process as it is designed and the way it´s used. The company is operating in a regulatory environment and have recently merged with another company. The company is aligning different processes and work teams. The result indicates that the organization will benefit from working with processes with an inclusive approach, i.e. involve employees working in the process. The process studied is a global process i.e. the process is used at multiple sites. This presents challenges for local adaptations. By actively involving employees a common understanding of the challenges can be achieved which will increase engagement and commitment. The organization will also benefit by looking at the organization from a process perspective. Aligning process goals with departmental goals can be achieved by developing processand department strategies based on overall organizational objectives and the organizational context. The underlying principles for the study are the foundations of TQM. Relevant tools, such as the improvement wheel (PDCA) and GAP-analysis, that can be used for business improvements are presented.

Place, publisher, year, edition, pages
2017. , p. 49
Series
TVE-LKF ; 17 034
Keywords [en]
cost of poor quality, gap-analysis, pdca, perception, processes, strategy, tqm
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:uu:diva-335887OAI: oai:DiVA.org:uu-335887DiVA, id: diva2:1164074
Educational program
Bachelor Programme in Leadership - Quality Management - Improvement
Supervisors
Examiners
Available from: 2017-12-11 Created: 2017-12-08 Last updated: 2017-12-11Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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