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Horizontal Affordances for Patient Centred Care in Hospitals
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab). University of Oslo, Oslo, Norway.
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0002-6453-3653
2018 (English)In: Proceedings of the 51st Hawaii International Conference on System Sciences, 2018, p. 3170-3179Conference paper, Published paper (Refereed)
Abstract [en]

While it is generally accepted that patient centred care should be the guiding principle for the delivery of health services, it is not yet clear how this should be digitalised. What is clear, however, is that the current IT solutions are not satisfactory. In this research, we suggest the affordance construct as an analytical lens to understand how technological artefacts and human agency can generate action possibilities to support horizontal process innovation by asking: (i) which affordances enable digitalisation of patient centred healthcare, and (ii) how can these identified affordances be leveraged to innovate patient centred digital hospitals.

Our empirical evidence is a comparative study of two hospitals in Sweden and Norway. Our theoretical contribution is the identification of six horizontal affordances for patient centred care. The practical contribution is that horizontal affordances emerge through configurations of human actors and lightweight IT solutions, loosely coupled to heavy weight systems.

Place, publisher, year, edition, pages
2018. p. 3170-3179
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hh:diva-35291ISBN: 978-0-9981331-1-9 OAI: oai:DiVA.org:hh-35291DiVA, id: diva2:1153423
Conference
Hawaii International Conference on System Sciences, HICSS-51, Waikoloa Village, Hawaii, USA, January 3-6, 2018
Funder
Knowledge Foundation
Available from: 2017-10-30 Created: 2017-10-30 Last updated: 2018-01-30Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • de-DE
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More languages
Output format
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