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”Du går in i ett rum sen är det precis som en jävla labyrint ifrån Knossos”: En kvalitativ studie om IT-stödet edWise användbarhet gentemot vårdnadshavare i Kristianstads kommun
Kristianstad University, School of Health and Society.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
”You enter a room and it´s just like a fucking maze from Knossos” : A qualitative study about the usability of the information system edWise in relation to parents in Kristianstad municipality (English)
Abstract [sv]

Syftet med den här studien var att undersöka hur ett IT-stöd bör designas som ett kommunikationsverktyg mellan skola och hemmet för att stödja brukaren i användandet av dem. Genom att intervjua och observera vårdnadshavare under interaktion med IT-stödet edWise, belyser uppsatsen problem som uppstår i användandet av det befintliga kommunikationsverktyget för skolor inom Kristianstads kommun. En av de teoretiska utgångspunkterna berör hur människor skapar motstånd mot digitala artefakter genom förutbestämda förhållningssätt. Ett annat hur vi inte vill känna oss begränsade genom artefakterna. Dessa bekräftas i studien, vilken visar brist på användbarhet av edWise så som systemet är designat idag samt att vårdnadshavare inte vill vara bundna utan känna flexibiliteten som ett mer artikulerat och mobilt användande av verktyget skulle kunna ge dem.

Abstract [en]

The purpose of this article is to study how to design information systems, as a tool for communication between the school and parents, supports the parents while using it. The study is based on interviews and observations during usability tests with parents and indicate problems that occur while using this information system procured by Kristianstads municipality. One of the theoretical starting points of the article is how people build up a resitance against digital artifacts through a predetermined approach against them. A second theoretical point argues how people experiencing them self to be limited by the artifacts. This is also confirmed in this study which, shows that edWise, as designed today, is lacking usability and that parents dont want to feel tied up to the system. Instead they want to have a flexibility that a mobile and well articulated information system could provide them with.

Place, publisher, year, edition, pages
2017. , p. 85
Keywords [en]
IT systems, communication, usability, resistance, pre-school, context, parents, user experience (UX).
Keywords [sv]
Informationssystem, kommunikation, användbarhet, motstånd, grundskola, kontext, vårdnadshavare, användarupplevelse (UX).
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hkr:diva-17502OAI: oai:DiVA.org:hkr-17502DiVA, id: diva2:1149575
Subject / course
Informatics
Educational program
Digital design
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2017-10-19 Created: 2017-10-16 Last updated: 2017-10-19Bibliographically approved

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CiteExportLink to record
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