Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Discourses of Participation within Uppsala Kommun Vård och Omsorg: Ongoing Tensions between Verksamhetschefer and Personliga Assistenter
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Introduction (Purpose) - The main purpose of this study is to investigate how participation is differently understood and its effects in the relationship between managers and employees. By answering the research question has the potential to improve more effective participation practices.

Theoretical framework – Discourses are considered as sites of power which involve an act of resistance itself. Both concepts co-emerge together in a dialectical relationship. The co-existence of different participation discourses inevitably provides tensions which are understood as a normal condition of the organizational life.

Design/methodology/approach - The research setting took place in Uppsala Kommun Vård och Omsorg where the data was collected during 14 weeks. Due to my position as an employee within the organization, an inductive approach was considered as the most suitable reasoning in this research. By taking a qualitative design, interviews and observations were carried out to both managers and employees in three different groups.

Findings - The organizational context as well as the different understandings of authority between managers and employees involves tensions which are used to articulate contrasting expectations and participation discourses. Significantly, the employees’ silence at the meetings is not only used by the managers and the group leaders to reinforce their own identities. Furthermore, the absence of a group leader does not eliminate this figure as such. This shows the inefficiency regarding the organizational debate about the appropriateness and maintenance of group leaders (i.e. “samordnares”) within personal assistants’ groups.

Conclusions – Contrasting participation discourses reflect how power is differently exercised between managers and employees. Moreover, the intentionality of power and, hence, resistance behaviors is often misunderstood between managers and employees. To improve more effective participatory practices, some of the following examples were found; the requirement of clarify employees and group leaders’ competences within the decisions making processes, the correct organization in advance of the items for discussion, decentralization of responsibilities among the employees as well as conducting group meetings at the clients’ residence, at least once a year. 

Place, publisher, year, edition, pages
2017.
National Category
Media Studies
Identifiers
URN: urn:nbn:se:uu:diva-331101OAI: oai:DiVA.org:uu-331101DiVA, id: diva2:1148355
Subject / course
Digital Media
Educational program
Master Programme in Social Sciences
Supervisors
Examiners
Available from: 2017-10-13 Created: 2017-10-10 Last updated: 2017-10-13Bibliographically approved

Open Access in DiVA

fulltext(1746 kB)45 downloads
File information
File name FULLTEXT01.pdfFile size 1746 kBChecksum SHA-512
43b871f44b75c442d276dc2b144e7fc64268a0485a0da722402e655a86a826e6b469f6490ea6d27f8c121e44f3bcb78081829abe8e5fc66f65844e49f7edc1c5
Type fulltextMimetype application/pdf

By organisation
Department of Informatics and Media
Media Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 45 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 695 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf