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Intuitivity in HCI: A critical discourse analysis
KTH, School of Computer Science and Communication (CSC).
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Intuitivitet i MDI : En kritisk diskuesanalys (Swedish)
Abstract [en]

This article presents a study that has explored the concept of intuitivity in HCI research. A literature study was carried out on 76 articles published at the CHI conference between years 2004 and 2017, all discussing or claiming to design for intuitivity in some capacity. The articles have been approached through the lens of discourse analysis, and an inductive reading has been carried out to identify different perspectives on intuitvity, and themes related to intuitivity that appear in the articles. Ten different perspectives on intuitvity have been found within these articles, providing different views on what intuitivity is, and how to design for it. As they mostly, with a few exceptions, argue that intuitivity is a desirable quality despite these large differences in perspectives it is argued that the term has an exclusionary quality, making that which it does not consider invisible. Implications of this are discussed, with a focus on the fact that all articles assume and design for able-bodied users.

Abstract [sv]

I den här artikeln presenteras en studie som har utforskat konceptet intuitivitet i Människa-Datorinteraktion (MDI). En litteraturstudie har genomförts på 76 artiklar som publicerats vid CHI-konferensen mellan åren 2004 och 2017, som alla diskuterar eller gör anspråk på att designa för intuitivitet i någon bemärkelse. Dessa artiklar har angripits genom användande av diskursanalys, och en induktiv läsning har genomförts för att identifiera olika perspektiv på intuitivitet, samt teman relaterade till intuitivitet, som finns i texterna. Tio olika perspektiv på intuitivitet har hittats inom de artiklar som studerats som alla i någon mån ger olika idéer om vad intuitivitet är eller hur den uppnås. Då de flesta artiklar, med några få undantag, presenterar intuitivitet som en eftersträvansvärd kvalitet trots ganska stora skillnader i perspektiv på begreppet argumenterar den här texten för att termen intuitivitet har en exkluderande kvalitet, där den osynliggör det som termen inte tar i åtanke. Implikationer diskuteras med fokus på det faktum att alla artiklar antar och designar för en normativt funktionell kropp.

Place, publisher, year, edition, pages
2017. , p. 18
Keywords [en]
Intuitivity, Critical Discourse Analysis, Humanistic HCI, Contemporary History of HCI, Able-bodiedness
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-215274OAI: oai:DiVA.org:kth-215274DiVA, id: diva2:1147447
Educational program
Master of Science in Engineering - Information and Communication Technology
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Examiners
Available from: 2017-11-15 Created: 2017-10-05 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
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