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Challenges for critical infrastructure reslience: cascading effects of payment system disruptions
University of Skövde, Sweden.
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences. (COIN)ORCID iD: 0000-0003-2771-2705
Combitech, Sweden.
Stockholm University, Sweden.
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2017 (English)In: Proceedings May 21-24, 2017 ISCRAM 2017: Agility is comming Mines Albi. / [ed] Tina Comes, Frederick Benaben, Chihab Hamachi, Matthieu Lauras and Auriel Montarna, Albi: ISCRAM SOCIETY , 2017, Vol. 14, p. 281-292Conference paper, Published paper (Refereed)
Abstract [en]

Critical infrastructures become more and more entangled and rely extensively on information technology. A deeper insight into the relationships between critical infrastructures enables the actors involved to more quickly understand the severity of information technology disruptions and to identify robust cross-functional mitigating actions. This study illustrates how and why disruptions in the payment system in Sweden could create cascading effects in other critical infrastructures with potentially severe consequences for many citizens, government institutions and companies. Data from document studies, interviews and workshops with field experts reveal seven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1) Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are more vulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5) Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for critical infrastructures across many actors. 

Place, publisher, year, edition, pages
Albi: ISCRAM SOCIETY , 2017. Vol. 14, p. 281-292
Series
Proceedings of the International Conference on Information Systems for Crisis Response and Management, ISSN 2411-3387 ; 14
Keywords [en]
Critical infrastructures, resilience, collective resilience, payment system.
National Category
Civil Engineering Other Civil Engineering
Identifiers
URN: urn:nbn:se:liu:diva-141767OAI: oai:DiVA.org:liu-141767DiVA, id: diva2:1147415
Conference
14th International Conference on Information Systems for Crisis Respons And Management, May 21-24,
Available from: 2017-10-05 Created: 2017-10-05 Last updated: 2017-10-10Bibliographically approved

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CiteExportLink to record
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Citation style
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Output format
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