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Ett brevs påverkan: En jämförande fallstudie av två posthanteringsprocesser i Växjö kommun med fokus på rättssäkerhet, arbetsmiljö, klimatpåverkan, kostnader & implementering
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Uppsatsen gör en jämförelse av Växjö kommuns tidigare direktlevererande posthanteringsprocess och samordnad posthanteringsprocess som nu används på vissa områden på utbildningsförvaltningen i Växjö kommun. Genom att kartlägga de båda processerna har en jämförelse kunnat göras. Lokala, centrala och en extern respondent har intervjuats angående rättssäkerhet, arbetsmiljö, klimatpåverkan och kostnader. Genom att analysera data som samlades in tillsammans med teori om aspekterna kunde författarna komma fram till bland annat följande skillnader:

  • Delvis försämrad arbetsmiljö
  • Förbättrad rättssäkerhet
  • Minskad miljöpåverkan
  • Troligen minskade kostnader

I uppsatsen undersöktes även vilka erfarenheter som Växjö kommun borde ta med sig om de ska implementera en samordnad posthanteringsprocess på andra förvaltningar i kommunen. Områden som då undersöktes var rättssäkerhet, arbetsmiljö, klimatpåverkan, kostnader och implementering. Samma respondenter intervjuades även om detta och författarna kunde komma fram till bland annat följande erfarenheter:

  • Övervväga fler postleveranser
  • Försöka byta bränsle
  • Kategorisera och kalkylera kostnader för bättre överblick
  • Lyssna mer på lokala aktörer
Abstract [en]

The thesis compare Växjö municipality’s former direct-delivering post handling process to the coordinated post handling process, which is now being used in certain areas in the education department in Växjö municipality. By mapping the two processes, a comparison was made possible. Local, central and one external respondents have been interviewed about the matters of security of life and property, work environment, climatical stress and costs. By analyzing collected data and theory about these matters, the writers found, among others, following differences:

  • Work environment is partly changed for the worse
  • Improved security of life and property
  • Decreased climatical stress
  • Probably decreased costs

Also examined in the thesis are what experiences Växjö municipality should take with them if the coordinated post handling process is to be implemented in other departments in the municipality. The matters examined are security of life and property, work environment, climatical stress, costs and implementation. The same respondents were interviewed about this as well and the writers decided on, among others, the following experiences:

  • Consider more post deliveries
  • Try to change fuel
  • Categorize and calculate the costs for a better overview
  • Listen more to the local people involved
Place, publisher, year, edition, pages
2017. , p. 120
Keywords [en]
Entering in a journal, post handling, process, implementation, security of life and property, work environment, climatical stress, costs
Keywords [sv]
Diarieföring, Posthantering, Process, Implementering, Rättssäkerhet, Arbetsmiljö, Klimatpåverkan, Kostnader
National Category
Business Administration
Identifiers
URN: urn:nbn:se:lnu:diva-67024OAI: oai:DiVA.org:lnu-67024DiVA, id: diva2:1127847
External cooperation
Växjö Kommun
Subject / course
Business Administration - Other
Educational program
Business Administration and Economics Programme, 240 credits
Supervisors
Examiners
Available from: 2017-08-02 Created: 2017-07-19 Last updated: 2017-08-02Bibliographically approved

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  • nn-NB
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  • Other locale
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Output format
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