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Dokumentationens gråzoner: Utmaningar när krishanteringen får stöd av frivilliga
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Krissituationer innebär att många personer måste agera och hjälpa till för att situationen ska kunna lösas på bästa sätt. Frivilliginsatser i krissituationer har i och med samhällsförändringar på senare tid blivit ett allt vanligare fenomen och frivilligorganisationer har även tagit över en del av det arbete som tidigare utförts av offentlig verksamhet. För myndigheter finns det lagar som reglerar vilken dokumentation som ska bevaras för att tillgodose de krav som ställs på bevarande av allmänna handlingar. När delar av den offentliga verksamheten övergår till att vara icke-organiserat och delvis hanteras av privata verksamheter, försvinner då lagkraven gällande dokumentation? Och hur påverkar detta möjligheten för allmänheten att få insyn i arbete som utförs i en krissituation?

Syftet med studien är att beskriva hur frivilligas arbete i FRG:er kan se ut i krissituationer och hur deras arbete dokumenteras för att sedan kunna undersöka hur dokumentationen i dagsläget står sig i förhållande till lagkrav och framtida behov och önskemål.

I arbetet med uppsatsen har en stor del av arbetet utgjorts av litteraturstudier. Den information som samlats in har kompletterats av intervjumaterial. Intervjuerna har gjorts med en FRG representant och en representant från kommunen för att få insikt hur deras arbete och rutiner ser ut i praktiken. I studien identifierades potentiella brister i rutinerna kring dokumenthanteringen. Detta har inte utgjort ett problem för den FRG som intervjuades, men kunskapen som finns i dagsläget tyder på att bristerna skulle kunna utgöra problem vid en insats.

Abstract [en]

When a crisis occurs many people have to act and help to solve the situation in the best way possible. The importance of the help of volunteers has grown considerably lately and volunteers as a support in situations of crisis has become a more common phenomenon. The change is due to the fact that there has been a shifting in responsibilities and some of the work that earlier were a part of the government controlled businesses is now partially under the responsibility of private businesses.

For the authorities there are laws that regulates what documentation needs to be preserved to cater for the demands the requirements for keep public documents. When parts of the government controlled business makes a shift and instead are partially handled by private businesses, does that mean that there are no longer any legal requirements regarding the documentation? And how does this affect the public’s ability to gain insight into work done in a crisis situation?

The purpose of this study is to describe volunteer work in FRG looks in a crisis and how their work is documented and then examine how the documentation that is being done today stands in relation to the legal demands and future needs and desires.

In the work with this essay, much of the work has been done i literature studies. The information collected has been supplemented by interview material. The interviews has been conducted with a FRG representative and a representative from the municipality to gain insight into how their work and routines look like in practice In the study potential deficiencies in handling documentation was found. This has not formed a problem in the FRG that was interviewed, but the knowledge in the field suggests that the deficiencies could form a problem when the work is put into practice.

Place, publisher, year, edition, pages
2017. , 41 p.
Keyword [sv]
dokumentation, arkiv, frivilligresurser
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:miun:diva-31257OAI: oai:DiVA.org:miun-31257DiVA: diva2:1121283
Subject / course
Archives and Information Science AV1
Supervisors
Examiners
Available from: 2017-07-10 Created: 2017-07-10 Last updated: 2017-07-10Bibliographically approved

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  • apa
  • harvard1
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  • Other locale
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Output format
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