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SELF-SERVICE TECHNOLOGIES: INVESTIGATION ON HOW SELF-SERVICE TECHNOLOGIES INFLUENCE THE CONSUMER’S PERCEPTION OF QUALITY
Mälardalen University, School of Business, Society and Engineering.
Mälardalen University, School of Business, Society and Engineering.
2017 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2017. , 39 p.
Keyword [en]
self-service technologies, Total perceived quality, Anova
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-36041OAI: oai:DiVA.org:mdh-36041DiVA: diva2:1119780
Subject / course
Business Administration
Presentation
2017-05-29, U2-267, Högskoleplan 1, Västerås, 09:15 (English)
Supervisors
Examiners
Available from: 2017-07-05 Created: 2017-07-04 Last updated: 2017-07-05Bibliographically approved

Open Access in DiVA

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