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Förutsättningar för engagemang
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management, Industrial economics.
University of Gävle, Faculty of Engineering and Sustainable Development, Department of Industrial Development, IT and Land Management, Industrial economics.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Introduktion: Konkurrenssituationen på den globala marknaden har lett till ett ökat behov av högpresterande medarbetare. Rapporter visar på låga siffror värden över gällande graden av engagemangsgrad, vilket belyser behovet av åtgärder för att höja engagemangsnivån i hela organisationen för att öka dess prestationsförmåga.

Syfte: Syftet med studien är att identifiera förutsättningar för engagemang i en organisation samt om graden av individuellt engagemang skiljer sig mellan yrkesgrupper i en organisation.

Metod: En övergripande litteraturgenomgång av befintlig litteratur i ämnet genomfördes där förutsättningar identifierades i form av organisatoriska faktorer och individuella drivkrafter för engagemang, varpå en teoretisk referensram arbetades fram. Efter det genomfördes en fallstudie för att samla in empiri, detta utfördes på ett företag i Gävle som tillverkar lågfartshissar. Studien är både kvalitativ genom intervjuer men även kvantitativ med en enkät, vilket båda genomfördes på ett fallföretag. En analys genomfördes där empirin ställdes emot den teoretiska referensramen varpå slutsatser kunde dras.

Resultat: Personalen på fallföretaget, som visade en hög grad av engagemang beskrev begreppet dels som en känsla av glädje och dels ett agerande genom ansvarstagande med ett driv i förändringar. Det visade sig att uppfattningen om vilka förutsättningar som driver engagemang skiljde sig mellan yrkesgrupper i företaget.

Slutsats: Synen på vad som driver engagemang har signifikanta skillnader beroende på yrkesgrupp i en organisation. Alla de olika faktorerna och drivkrafterna visade sig ha inverkan på engagemang, det indikerar dock på att vissa faktorer och drivkrafter inte uppfattas som engagemangshöjande då de snarare upplevs som basbehov. Olika yrkesgrupper visar sig även ha inverkan på graden av engagemang.

 

Nyckelord: commitment, engagement, organi?ation

Abstract [en]

Introduction: The competitive environment on the global market has led to an increasing need of high-performing, committed and engaged employees. Reports show alarming numbers of low engagement rates in organizations worldwide which highlights the need of actions to enhance the overall engagement and commitment level, which in turn will increase the organizations overall performance.

Purpose: The purpose of this study is to identify organizational prerequisites for engagement and commitment, and to examine if individual engagement and commitment can be explained by differences between professions within an organization.

Method: A literature review was conducted where organizational factors and individual drivers were identified so consequently a theoretical framework was created. In addition a case-study was performed at a company in Gävle in which the result of the study was conducted. Fianlly the result was analyzed and conclusions were drawn.

Findings: The employees of the case company showed that a high level of commitment and engagement at the company was a mix between a feeling of joy and happiness at the workplace and a behavior in which responsibility for the company’s wellbeing is important. It was clearly indicated that perception of prerequisites for engagement differs depending on profession within the company.

Conclusion: The view from the employees on engagement and commitment is significantly differences depending on the profession within a company. All the factors and drivers for engagement depend on the profession of the employees within a company. Although it can be concluded that not all the identified factors and drivers for engagement raise the level of engagement due to the fact that some of them are seen as basic needs. Finally, it can be concluded that different professions have different levels of engagement. 

Place, publisher, year, edition, pages
2017. , 42 p.
Keyword [en]
commitment, engagement, organization
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hig:diva-24666OAI: oai:DiVA.org:hig-24666DiVA: diva2:1119317
External cooperation
Cibes lift Group AB
Subject / course
Industrial engineering and management
Educational program
Industrial management and logistics – bachelor’s programme (swe or eng)
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Examiners
Available from: 2017-07-04 Created: 2017-07-03 Last updated: 2017-07-04Bibliographically approved

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