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Finding a Qualified Consultant: A Case Study of Purchasing Practices in the Swedish Public Sector
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

In the last decades, there has been an expansion in public sector purchasing from external, private actors. The public sector is currently buying goods and services for considerable amounts – and consultancy services are no exception. Consulting services are nevertheless often perceived as risky, and difficult to evaluate. The purchasing process has therefore traditionally been conducted through relationships, trust, and personal references. However, in the public sector, this approach is restricted. Public procurers need to follow strict rules and standardized guidelines within the Public Procurement Act. In this study, we have mapped out how purchasers in the Swedish public sector manage the regulation, while still striving to make sure a qualified consultant is hired for the project. Empirical data was collected from six Swedish contracting authorities. Semi-structured interviews were conducted with individuals involved at different stages of the purchasing process, providing a variety of views. The analysis of the material identified several procedures utilized by the individuals to facilitate the process. Findings indicate that preparation and precision is the key to succeed. This study has contributed to the understanding of how consultants are purchased in a public sector context.

Abstract [sv]

Under de senaste årtiondena har det skett ett uppsving i den offentliga sektorns inköp från externa, privata aktörer. Den offentliga sektorn köper in varor och tjänster för betydande summor – och konsulttjänster är inget undantag. Konsulttjänster uppfattas dock ofta som riskfyllda, och svårbedömda. Inköpsprocessen har därför traditionellt baserats på relationer, förtroende och personliga referenser. Men i den offentliga sektorn är detta tillvägagångssätt begränsat. Offentliga upphandlare måste följa strikta regler och standardiserade riktlinjer inom Lagen om Offentlig Upphandling. I den här studien har vi kartlagt hur inköpare i den svenska offentliga sektorn hanterar regleringen i sin strävan att säkerställa den mest kompetenta konsulten till projektet. Empiriska data hämtades från sex svenska upphandlande myndigheter. Semistrukturella intervjuer med individer involverade i olika stadier av inköpsprocessen har genomförts, vilket bidragit till ett mångfaldigt perspektiv. Analysen av det insamlade materialet identifierade flera procedurer som inköparna använde för att främja processen. Resultatet indikerar att förberedelse samt precision är nyckeln till att lyckas. Den här studien har bidragit till förståelsen för hur konsulter köps in i den offentliga sektorn.

Place, publisher, year, edition, pages
2017. , p. 46
Keywords [en]
Consultants, public sector, public procurements, purchasing consultancy services
Keywords [sv]
Konsulter, offentlig sektor, upphandling, köpa konsulttjänster
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-325359OAI: oai:DiVA.org:uu-325359DiVA, id: diva2:1114289
Educational program
Master Programme in Business and Management
Supervisors
Examiners
Available from: 2017-06-26 Created: 2017-06-22 Last updated: 2017-06-26Bibliographically approved

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CiteExportLink to record
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Citation style
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