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Folkbibliotekens arbete med digital delaktighet: En intervjustudie med bibliotekspersonal
Linnaeus University, Faculty of Arts and Humanities, Department of Cultural Sciences.
Linnaeus University, Faculty of Arts and Humanities, Department of Cultural Sciences.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Due to the everyday life becoming more digitalized digital inclusion has become an important part of being included in the democratic society. Therefore it’s also a part of the public libraries’ democratic mission. The aim of this study is to examine the opinions that Swedish public library staff have about digital inclusion and how they carry out the task of making users digitally included. The research questions examine what the library staff thought about their role regarding the work to promote digital inclusion, how they promote it, what challenges they face, and how they interpret the concepts of the digital divide and digital inclusion. The theoretical framework is based on Ruiu and Ragnedda’s theory about the two levels of the digital divide, Usherwood’s theory about the social role of public libraries, and Warshauer’s model of ICT access. By interviewing library staff we found that they consider their role in promoting digital inclusion to consist of a democratic role and an educational role. They consider the digital divide to be consistent of two levels: a physical and a psychological. They deem that a person needs to have both access to digital instruments and know how to use them to be digitally included. The library therefore offers both access to digital instruments and teaches the users how to utilize them. The challenges that they face includes not being able to meet the user’s needs, being unable to reach all users, the staff’s competence and attitude, and a lack of economic resources.

Place, publisher, year, edition, pages
2017. , 34 p.
Keyword [sv]
Digitala klyftan, digital delaktighet, Digital Literacy, digitalt utanförskap, Informations- och kommunikationsteknologi, folkbibliotek
National Category
Information Studies
Identifiers
URN: urn:nbn:se:lnu:diva-65290OAI: oai:DiVA.org:lnu-65290DiVA: diva2:1109333
Subject / course
Library and Information Science
Educational program
Library and information science, 180 credits
Supervisors
Examiners
Available from: 2017-06-16 Created: 2017-06-13 Last updated: 2017-06-16Bibliographically approved

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Type fulltextMimetype application/pdf

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Pekkala, CarolineSuneson, Mari
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf