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Patientens upplevelse av stressfaktorer på en akutmottagning: En litteraturstudie
Halmstad University, School of Health and Welfare.
Halmstad University, School of Health and Welfare.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The patients experience of stress factors at an emergencydepartment : A literature study (English)
Abstract [sv]

Akut insjuknande patienter söker vård via akutmottagningen där bedömning av patientens hälsotillstånd sker vilket benämns som triagering. Akutmottagningens miljö utmärks av ett hektiskt arbetstempo som kan upplevas främmande och skrämmande för den inkomna patienten. Den stressiga miljön kan påverka det fysiska, psykiska och emotionella välmåendet och trigga stresspåslaget hos patienterna. Syftet med litteraturstudien var att undersöka patientens upplevelse av stressfaktorer på en akutmottagning. Metoden genomfördes som en litteraturstudie genom strukturerade sökningar efter vetenskapliga artiklar som analyserades och sammanställdes i ett resultat vilket skapade en ökad förståelse för problemområdet. Utifrån tio resultatartiklar genererades fyra teman som berörde stressfaktorer ur olika aspekter. De teman som uppkom var Miljöns påverkan, Psykisk påverkan, Väntetid och brist på information samt Sjuksköterskans påverkan. En betydande slutsats från resultatet är att sjuksköterske - patientrelationen är en viktig del i att förbättra patientens upplevelse och för att patienten ska känna förtroende, tillit samt solidaritet till sjuksköterskan. Lärdom från litteraturstudien kan utvinnas och sjuksköterskan kan erhålla bättre förutsättningar att bemöta patienten. 

Abstract [en]

Acutely ill patients seek care through the emergency department, where assessment of the patient's health status occurs which is called triage. The environment of the emergency department is characterized by a hectic work pace that may feel foreign and frightening for the incoming patient. The stressful environment may influence the physical, mental and emotional well-being of the patient and trigger stress. The aim of this study was to investigate the patient's experience of stress factors at an emergency department. The method emerged as a literature study through structured searches for scientific articles, which were analyzed and compiled in a result that created a greater understanding of the problem. Based on the results of ten articles, four themes were generated which referred to stressors from different aspects. The themes that emerged was the environmental impact, psychological impact, waiting time and lack of information and the nurse impact. A significant conclusion from the result is that the nurse–patient relationship is an important part of improving the patient experience and make the patient feel confidence, trust and solidarity to the nurse. Knowledge from the literature study can be extracted which may improve the nurse’s encounter with the patient. 

Place, publisher, year, edition, pages
2017. , p. 17
Keywords [en]
Emergency department, Patient, Stress factors
Keywords [sv]
Akutmottagning, Patient, Stressfaktorer
National Category
Nursing
Identifiers
URN: urn:nbn:se:hh:diva-33880OAI: oai:DiVA.org:hh-33880DiVA, id: diva2:1098068
Subject / course
Nursing
Supervisors
Examiners
Available from: 2017-05-24 Created: 2017-05-23 Last updated: 2017-05-24Bibliographically approved

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