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Knowledge Management Systems Issues Within Organizations
Linnaeus University, Faculty of Technology, Department of Informatics.
Linnaeus University, Faculty of Technology, Department of Informatics.
2017 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The aim of this study is to locate if there are some common problems connected to knowledge management systems (KMSs) within organizations. This thesis begins with an introduction to knowledge management (KM) and knowledge management systems, followed by a presentation of previous research in the field of KM problematics. To find these possible issues that may prevent an effective use of KMSs within organizations, we will study contemporary literature and perform some complementary interviews. The questions formulated are addressed to participants from the organization Tieto, at their office in Lund. The questions are kept to a restricted number to gather replies that collect the main answers of relevance. The results from the literature review are then compared to the interviews. The main conclusion of this study is that the organizational culture may affect the possible occurrence of KMSs that suffer from usability problems, which causes the knowledge sharing to be inadequate. Finally; a picture of the problem areas concerning KMSs within organizations arise and some resolutions along with recommendations are presented.

Place, publisher, year, edition, pages
2017. , 63 p.
National Category
Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-64014OAI: oai:DiVA.org:lnu-64014DiVA: diva2:1096736
Subject / course
Informatics
Educational program
Master Programme in Information Systems, 60 credits
Supervisors
Examiners
Available from: 2017-05-19 Created: 2017-05-18 Last updated: 2017-05-19Bibliographically approved

Open Access in DiVA

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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