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Transpersoners erfarenhet av socialtjänstens bemötande: Hur passering påverkar bemötandet inom socialtjänsten
Stockholm University, Faculty of Social Sciences, Department of Social Work.
2016 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
Transpersons’ experiences of their treatment by social services. : How passing influences treatment by social services (English)
Abstract [en]

This essay examines six transpersons’ experiences as clients of treatment from the social services. Research shows that transpersons experience a high amount of discrimination and vulnerability in society. For this reason, it is important to examine how transpersons, as clients, experience professional treatment in their interaction with social workers. Using a qualitative method, six respondents were interviewed about what kind of treatment they had expected to receive prior to their first meeting with the social worker. The respondents’ general perceptions of their treatment and their wishes regarding how transpersons should be treated were also examined. The results showed that the respondents experienced a positive treatment regarding their gender identity but perceived the social application process as difficult and demanding. One respondent expressed a negative perception of their treatment by social services regarding their gender identity. This experience was however regarding a social worker not in charge of the social benefits application process. The informants expressed a wish to be treated like other clients but with a knowledgeable social worker who understood transpersons’ special vulnerability and needs. Informants also expressed their recommendation that Swedish social services should undergo a LGBTQ certification to ensure a knowledgeable and respectful treatment of transpersons.

Place, publisher, year, edition, pages
2016. , 59 p.
Keyword [en]
social service, treatment, client relations, transsexualism, heteronormativity, empowerment, transpersons
Keyword [sv]
socialtjänst, bemötande, klientrelationer, transsexualism, heteronormativitet, empowerment, transpersoner
National Category
Social Work
Identifiers
URN: urn:nbn:se:su:diva-142071OAI: oai:DiVA.org:su-142071DiVA: diva2:1090536
Supervisors
Examiners
Available from: 2017-04-24 Created: 2017-04-24 Last updated: 2017-04-24Bibliographically approved

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fulltext(992 kB)15 downloads
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75ee36adcf749cdb38a35b99dceb2fc3bcaff24c77cf53d6c821e1608504ab876cf5c2d0748e558bff9d55e8ec3d5210ee54352f408128663a44244cab22bd29
Type fulltextMimetype application/pdf

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Rönne Idänge, Amanda
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf