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Hur ambulanspersonal upplever och hanterar sin arbetssituation: en litteraturstudie
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences, Caring science.
University of Gävle, Faculty of Health and Occupational Studies, Department of Health and Caring Sciences, Caring science.
2017 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: One million emergency cases, which includes any type of ambulance transportation, are handled each year in Sweden. Ambulance personnel are required to have the ability and knowledge to identify all patients’ individual needs in different environments. Therefore, the ambulance nurse holds a great responsibility in the ambulance service whereby incorrect treatment could result in a catastrophic outcome.

Aim: To describe how ambulance personnel experience and cope with their work situation. Another purpose was to review the sampling of the studies.

Methods: This descriptive literature review is based on twelve scientific articles which was searched through the databases Cinahl and PubMed, and then compiled under three main themes and six sub-categories.

Main results: Ambulance personnel use to a large extent their experiences based on prior knowledge and experiences to cope. Ability to interact and co-operate with other was elementary, both before, during and after the encounter with the patient. The ability of maintaining a balance between presence and distance, which is required to nurture the patient in an integrated way, was difficult in demanding situations. Through reflection, especially with the support of others, difficult experiences could be processed, resulting in both professional and personal development.

Conclusion: Ambulance personnel meet and take care of their patients based on their previous knowledge and experiences. Therefore, further research should aim at finding how lived experiences could be transformed into valuable knowledge.

Abstract [sv]

Bakgrund:En miljon akutfall, som innefattar någon typ av ambulanstransport, hanteras varje år i Sverige. Ambulanspersonalförutsätts ha förmåga och kunskapatt kunna identifiera alla patienters individuella behov i olika typer av miljöer. Således innehar ambulans-sjuksköterskanett stort ansvar, då felaktiga behandlingsåtgärder kan få katastrofala följder.

Syfte:Att beskriva hur ambulanspersonal upplever och hanterar sin arbetssituation. Ytterligare ett syfte varatt granska hur studiernas urval skett.

Metod:Den deskriptivt designade litteraturstudien bygger på tolv vetenskapliga artiklar som söktes via databaserna Cinahl och PubMed. Artiklarnasammanställdes under tre huvudteman samt sex subkategorier.

Huvudresultat:Ambulanspersonal hanterade i stor utsträckning sina upplevelser utifrån tidigare kunskaper och erfarenheter. Förmåga till interaktion och samarbetemed andra var elementär, både före, under och efter mötet med patienten. Att upprätthålla den balans mellan närhet och distans,som erfordrades för att vårda på ett fullt integrerat sätt,upplevdes svårt i krävande situationer. Genom reflektion, särskilt med stöd av andra, kunde svåra upplevelser bearbetas vilket resulterade i både professionell och personlig utveckling.

Slutsats:Ambulanspersonal har setts hantera sina upplevelser och det vårdande mötet med patienten utifrån tidigare kunskaper och erfarenheter, därförär det angeläget att fortsatt forskning syftar till att finna hur levd erfarenhet kan omsättas till värdefull kunskap.

Place, publisher, year, edition, pages
2017. , 40 p.
Keyword [en]
Ambulance, Ambulance personnel, Coping, Experience, Nursing
Keyword [sv]
Ambulanssjukvård, Ambulanspersonal, Hantering, Omvårdnad, Upplevelse
National Category
Nursing
Identifiers
URN: urn:nbn:se:hig:diva-23906OAI: oai:DiVA.org:hig-23906DiVA: diva2:1090166
Subject / course
Nursing
Educational program
Nursing
Supervisors
Examiners
Available from: 2017-05-03 Created: 2017-04-23 Last updated: 2017-05-03Bibliographically approved

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