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Take a Paws: Using cute media to alleviate computer frustration
Umeå University, Faculty of Social Sciences, Department of Informatics.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Computers have become an indispensable resource in assisting us in our daily life. While they do a good job most of the time, sometimes they can create a seemingly endless nightmare. Horrible user interfaces, bugs, errors, hardware issues and other factors are various causes of user frustration. The current approach is to either prevent it from happening or to fix the issue after it has appeared. In this study, an alternative approach is explored which makes use of distraction through mood induction. By using cute images of infantile animals it was argued that this could alleviate computer frustration. For this study, 60 participants were used to test this theory by first doing a frustrating task and a consequent treatment or control exposure. Mood and frustration levels were collected throughout the test and later analyzed. Additionally, opinions and reactions were collected using a follow-up interview and observations. Findings suggest that looking at cute images helps alleviate frustration caused by computers.

Place, publisher, year, edition, pages
2017. , 42 p.
Series
Informatik Student Paper Master (INFSPM), 2017.03
Keyword [en]
cute media, computer frustration
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:umu:diva-133891OAI: oai:DiVA.org:umu-133891DiVA: diva2:1089606
Educational program
Master's Programme in Human-Computer Interaction
Supervisors
Examiners
Available from: 2017-04-20 Created: 2017-04-20 Last updated: 2017-04-20Bibliographically approved

Open Access in DiVA

ku2017_take_a_paws(766 kB)50 downloads
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Total: 50 downloads
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Total: 141 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf