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En studie om HVB-personalens emotioner och roller
Karlstad University, Faculty of Arts and Social Sciences (starting 2013), Department of Social and Psychological Studies.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
A study of HVB staff’s emotions and roles (English)
Abstract [sv]

Under senare tid har det kommit många ensamkommande barn till Sverige då de flytt från bland annat krig som pågår i hemlandet. De ensamkommande barnen placeras i HVB-hem, där de erbjuds stöd och omvårdnad. Syftet med denna studie är att utifrån ett emotionellt perspektiv undersöka hur HVB personalen upplever sitt arbete, genom att undersöka hur personalen hanterar och påverkas av emotioner i sitt vardagliga arbete samt undersöka vilka emotionella regler det finns på arbetet. Detta kommer att utföras utifrån en kvalitativ metod, genom halvstrukturerade intervjuer med 4 integrationshandledare och 1 boendestödjare. Fokus kommer ligga på HVB personalens beskrivningar. Materialet från intervjuerna har sammanställts med empiri som jag kommer att tolka. Utifrån utvalda teorier kommer materialet att besvara studiens frågeställningar. De teorier som jag har använt mig främst av i studien är Goffmans teori om det Draugmatiska perspektivet, främre och bakre regionen, Arlie Hochschild teori om det emotionella arbetet samt människobehandlande organisationer och objekts- och subjektspositionen som diskuteras av sociologerna Markus Arvidson och Sara Johansson. Resultatet visar att HVB personalen intar en professionell roll samt hanterar och påverkas av emotioner i sitt arbete. Detta kan bero på de känsloregler som finns i arbetet och deras professionella roll som de intar.

Abstract [en]

In recent years there have been many unaccompanied children that have fled to Sweden because of the war that’s going on in their home country, for instance. The unaccompanied children are placed in HVB homes, where they are offered support and care. The aim of this study is from an emotional perspective. The study examines how the HVB staff is experiencing their work by exploring how the staff handles and gets affected by emotions in their everyday work and also examines the emotional rules at their workplace. This will be done based on qualitative approach, through semi-structured interviews with 4 integration supervisor and one housing supporter. The focus will be on HVB staffs descriptions. The material from the interviews has been compiled with empirical data that I will interpret, based on the selected theories of the material to answer the study questions. The theories that I have used mainly in the study are Goffman’s theory of the dramaturgical perspective and front- and back region. I have also used Arlie Hochschild´s theory of emotional workand the object and subject position discussed by Markus Arvidson and Sara Johansson. The result shows that the HVB staff occupies a professional role, handling and getting influenced by emotions in their work. This may be due to the emotional rules that exist at work and also because of the professional role they play.

Place, publisher, year, edition, pages
2017. , 39 p.
Keyword [en]
Emotional works, HVB home, Dramaturgical perspective, object and subject positions
Keyword [sv]
Emotionellt arbete, HVB hem, ensamkommande barn, Draugmatiska perspektivet, objekts-subjektspositionen.
National Category
Social Sciences Sociology
Identifiers
URN: urn:nbn:se:kau:diva-48189OAI: oai:DiVA.org:kau-48189DiVA: diva2:1083838
Subject / course
Sociology
Supervisors
Examiners
Available from: 2017-03-29 Created: 2017-03-22 Last updated: 2017-04-06Bibliographically approved

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Citation style
  • apa
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Output format
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