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"Det är ingen dans på rosor men ändå ett bra jobb": En kvalitativ studie om hur socialsekreterare inom socialtjänsten upplever den psykosociala arbetsmiljön
Karlstad University. (socialt arbete)
Karlstad University. (socialt arbete)
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
"It´s not a dance on roses but still a good job" : A qualitative study of how social workers in the social services experience the psychosocial work environment (English)
Abstract [sv]

Syftet med denna kvalitativa uppsats var att, utifrån ett hermeneutiskt perspektiv, ta reda på hur socialsekreterare inom socialtjänsten upplever den psykosociala arbetsmiljön. Vi ville undersöka hur socialsekreterare fann glädje i sitt arbete och vilka utmaningar socialsekreterarna upplever i arbetet. Vi valde att intervjua sex socialsekreterare med varierande längd i yrket, verksamma i två kommuner. Intervjumaterialet tolkades med hjälp av KASAM och krav-kontroll-stödmodellen. Resultatet visade att en bra arbetsgrupp och bra kollegor var avgörande för att känna trivsel på arbetsplatsen, vilket vi tolkade som att socialsekreterarna upplevde en meningsfullhet med sitt arbete. Även klienterna var en faktor som bidrog till att socialsekreterarna kände glädje i arbetet, men var också något som de upplevde som en utmaning i arbetet. Andra utmaningar var att de inte hann med sina arbetsuppgifter på grund av dokumentationskraven och att det fanns brister i rutiner och riktlinjer vilket försvårade arbetet.

Abstract [en]

The purpose of this qualitative study was, through a hermeneutic perspective, to find out how social workers in the social services, experience the psychosocial work environment. We wanted to explore how the social workers found joy in their vocation and which challenges the social workers experienced in the work. We chose to interview six social workers with varying length in the profession, active in two municipalities. The interview material was interpreted with Sense of Coherence (SOC) and the demand-control-social support model. The result of the study shows that a good working group and good colleagues was important to experience wellbeing at the workplace, which we interpreted as the social workers experienced a meaningfulness of their work. The clients were also a factor that contributed to the social workers satisfaction in their work, but also something that was a challenge in their profession. Other challenges were that they didn´t have time for their duties because of the documentation requirements and that there were flaws in routines and guidelines that complicated their work.

Place, publisher, year, edition, pages
2017. , p. 41
Keyword [en]
Psychosocial work environment, stress, coping strategy, social support, client
Keyword [sv]
Psykosocial arbetsmiljö, stress, copingstrategi, socialt stöd, klient
National Category
Humanities
Identifiers
URN: urn:nbn:se:kau:diva-48056OAI: oai:DiVA.org:kau-48056DiVA, id: diva2:1078141
Subject / course
Social Work
Educational program
Bachelor of Science in Social Work (210 ECTS credits)
Supervisors
Examiners
Available from: 2017-03-10 Created: 2017-03-02 Last updated: 2017-03-10Bibliographically approved

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Örnborg, LindaAlexandersson, Mirja
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CiteExportLink to record
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Citation style
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