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How leadership and new technology influence the work environment: experiences taken from Swedish organizations
2008 (English)Doctoral thesis, comprehensive summary (Other academic)
Place, publisher, year, edition, pages
Luleå: Luleå University of Technology, 2008.
Series
Doctoral thesis / Luleå University of Technology 1 jan 1997 → …, ISSN 1402-1544
Keywords [en]
Arbetsmiljö
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:ltu:diva-62216OAI: oai:DiVA.org:ltu-62216DiVA, id: diva2:1077682
Available from: 2017-02-28 Created: 2017-02-28 Last updated: 2017-02-28Bibliographically approved
List of papers
1. Successful management methodologies for achieving co-worker health in a large organization
Open this publication in new window or tab >>Successful management methodologies for achieving co-worker health in a large organization
2007 (English)In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 18, no 7, p. 823-844Article in journal (Refereed) Published
Abstract [en]

Today, many organizations experience problems with high levels of sick leave. This has negative implications on the organizations' ability to compete on the market, but also means suffering for the individual employees. The leadership of the organization is considered by several researchers to impact on employee health and competitive advantage. However, it is argued that the larger an organization gets, the harder it is to apply good leadership. Therefore, the purpose of this paper is to describe how management in a large Swedish bank, awarded as 'Sweden's best workplace', has successfully worked to transform increasing levels of sick leave into co-worker health and profitability. The paper also includes suggestions that managers in other organizations might consider adopting. Through interviews, with managers at different organizational levels of the bank, management methodologies and success factors have been identified. The commitment of the bank's managers seems to have been central to achieve a healthy and efficient organization. Executive managers have had a conspicuous strategic focus on health issues and set objectives thereafter. These objectives have been deliberately supported by the managers' methodologies and successfully passed on throughout the organizational hierarchy to the bank offices. Dialogues, delegation and clear goal setting seem to have been important methodologies. Middle managers in addition have been lucid coaches to office managers, who in turn have put focus on building relationships and encouraging employees.

National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
urn:nbn:se:ltu:diva-9301 (URN)10.1080/14783360701349948 (DOI)000250245000008 ()2-s2.0-34748835334 (Scopus ID)7e49f0a0-6d92-11dc-89fb-000ea68e967b (Local ID)7e49f0a0-6d92-11dc-89fb-000ea68e967b (Archive number)7e49f0a0-6d92-11dc-89fb-000ea68e967b (OAI)
Note
Validerad; 2007; 20070928 (keni)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
2. How to create a successful workplace: the co-workers' opinion of "Sweden's best workplace"
Open this publication in new window or tab >>How to create a successful workplace: the co-workers' opinion of "Sweden's best workplace"
2007 (English)In: International Journal of Management Practice, ISSN 1477-9064, E-ISSN 1741-8143, Vol. 2, no 4, p. 345-367Article in journal (Refereed) Published
Abstract [en]

Employee involvement is important to support individual and organisational development, but can also lead to stress and sickness absence. To learn more about how managers should work to achieve forms of involvement that both promote employee health and organisational development, a case study was performed in a large bank that has reduced sickness absence while developing employee dignity and organisational performance. The paper describes the employees' view of what has been vital to create such a successful workplace and methodologies that have been used to achieve this. The results indicate that managers and employees have worked systematically to create a culture based on common values by choosing supporting methodologies.

National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
urn:nbn:se:ltu:diva-14302 (URN)10.1504/IJMP.2007.012750 (DOI)2-s2.0-34248233128 (Scopus ID)da741ac0-650b-11dc-8a3f-000ea68e967b (Local ID)da741ac0-650b-11dc-8a3f-000ea68e967b (Archive number)da741ac0-650b-11dc-8a3f-000ea68e967b (OAI)
Note
Validerad; 2007; 20070917 (keni)Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
3. Management for sustainable health: a TQM-inspired model based on experiences taken from successful Swedish organizations
Open this publication in new window or tab >>Management for sustainable health: a TQM-inspired model based on experiences taken from successful Swedish organizations
2008 (English)In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 25, no 6, p. 561-584Article in journal (Refereed) Published
Abstract [en]

Purpose - The purpose of this paper is threefold: to describe how a large organization has successfully worked to achieve sustainable health; compare the work of the large organization with methodologies used by smaller successful organizations; and then to create a model for how managers of larger organizations can work to create sustainable health. Design/methodology/approach - The empirical data were gathered through interviews with managers at different organizational levels and workshops with employees, within a case study in a large bank which received the award "Sweden's best workplace". The data were also compared to results from earlier case studies of three smaller organizations that have received the same award. Findings - The results of the studies show coinciding results as to the importance of management commitment and methodologies, such as employee involvement, delegation, goal deployment and coaching, to create a health-promoting work environment. This indicates that larger organizations do not need any specific methodologies. Practical implications - Based on the experiences from four successful organizations, managers should mainly consider doing the following: start measuring and evaluating the consequences of sickness absence in their organization; and adopt a management strategy based on humanistic core values that are supported by methodologies and tools. Originality/value - The paper adds understanding about how managers of large organizations could work practically to overcome management problems in today's working life and support the work and organizational factors earlier described in the literature to create a health-promoting work environment that stimulates the development of sustainable health.

National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
urn:nbn:se:ltu:diva-6498 (URN)10.1108/02656710810881881 (DOI)2-s2.0-46249102142 (Scopus ID)4b93e7c0-735d-11dd-a60f-000ea68e967b (Local ID)4b93e7c0-735d-11dd-a60f-000ea68e967b (Archive number)4b93e7c0-735d-11dd-a60f-000ea68e967b (OAI)
Note

Validerad; 2008; 20080826 (ysko)

Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2018-07-10Bibliographically approved
4. Towards a stakeholder methodology: experiences from public eldercare
Open this publication in new window or tab >>Towards a stakeholder methodology: experiences from public eldercare
2007 (English)In: Proceedings from the 10th QMOD Conference: Our Dreams of Excellence, Lunds University, Campus Helsingborg , 2007Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Lunds University, Campus Helsingborg, 2007
National Category
Reliability and Maintenance
Research subject
Quality Technology and Management
Identifiers
urn:nbn:se:ltu:diva-40446 (URN)f96e82b0-8ebb-11dc-a188-000ea68e967b (Local ID)f96e82b0-8ebb-11dc-a188-000ea68e967b (Archive number)f96e82b0-8ebb-11dc-a188-000ea68e967b (OAI)
Conference
Quality Management and Organizational Development : 18/06/2007 - 20/06/2007
Note
Godkänd; 2007; Bibliografisk uppgift: Proceedings från konferensen distrubuerades elektroniskt (USB-minne) under konferensen; 20071109 (rick_g)Available from: 2016-10-03 Created: 2016-10-03 Last updated: 2017-11-25Bibliographically approved

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