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Shadow IT – Skuggsystem: En förklarande fallstudie om när verksamheten tar makten över IT
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Informatics and Media.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Sådana system i en organisation som inte är sanktionerade kallas skuggsystem. I detta arbete har vi genomfört en fallstudie vid Försvarets materielverk FMV för att undersöka vad som orsakar att skuggsystem uppkommer. I studien har ett antal skuggsystem identifierats och möjliga orsaker har analyserats. Det är viktigt för en organisation att skaffa kunskap om skuggsystemens existens för att kunna hantera dem och därför är det viktigt med en förståelse för orsakerna bakom.

Abstract [en]

Systems in an organization that are not formally sanctioned are called shadow systems. In this paper we have conducted a case study at the Swedish Defence Material Administration FMV to better understand the drivers behind the creation of shadow systems. The study has identified a number of shadow systems and possible drivers have been analyzed. It is important for an organization to gain knowledge about the existence of shadow systems in order to manage them. Therefore it is important to have an understanding of the drivers behind shadow systems.

Place, publisher, year, edition, pages
2017.
Keywords [en]
shadow systems, shadow IT, feral systems, not sanctioned systems, case management systems
Keywords [sv]
skuggsystem, shadow systems, shadow IT, feral systems, icke sanktionerade system, ärendehanteringssystem
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:uu:diva-316062OAI: oai:DiVA.org:uu-316062DiVA, id: diva2:1076809
Subject / course
Information Systems
Educational program
Bachelor programme in Information Systems
Supervisors
Examiners
Available from: 2017-02-24 Created: 2017-02-24 Last updated: 2017-02-24Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NB
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  • Other locale
More languages
Output format
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