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Chefers uppfattning och hantering av Death Valley vid organisationsförändring
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Organisationsförändringar sker kontinuerligt och chefer måste beakta mycket vid genomförandet av förändring. En viktig faktor är individerna, chefer måste förstå medarbetare och deras reaktioner till förändringen för att den ska fungera. Death Valley är ett fenomen som kommer från psykologin, men som används flitigt i organisationsteori. Begreppet beskriver en känslomässig reaktionär process som leder till en tillfällig nedgång i individers prestation. Det är en del av individers förändringsprocess, som de genomgår under organisationsförändring. Hanteringen av Death Valley är av största vikt för chefer, då individer som befinner sig i Death Valley till viss del förlorar förmågan att utföra sitt arbete. Mycket teori finns kring hur individer tar sig igenom denna fas samt vilka känslor som upplevs under denna fas. Det saknas dock empiriskt stöd, främst kring hur chefer hanterar fenomenet samt hur chefer upplever det. Denna studie ämnar nu tillföra detta. Studien utgår ifrån en fenomenologisk ansats och ostrukturerade intervjuer används som metod. Resultatet har visat att chefers hantering av Death Valley främst sker genom kommunikation samt involvering. Cheferna uppfattar fenomenet som en fas där individer främst är frustrerade, osäkra samt uppgivna. Slutsatsen visar på att studien främst har skapat en större förståelse för hur fenomenet upplevs och hanteras bland chefer i en pågående organisationsförändring.

Abstract [en]

Organizational change happens continuously and managers must take into account much in the implementation of change. An important factor are the individuals, managers need to understand people and their reactions towards the change in able to make the change work. Death Valley is a phenomenon that comes from psychology, but is used extensively in organizational theory. It describes an emotional reactionary process leading to a temporary decline in individuals' performance. It is part of an individual's change process, which they undergo during organizational change. The ability to manage Death Valley is crucial for managers, as individuals who are in Death Valley cannot perform their work in a satisfactory manner. A vast amount of theory is available describing how people get through this phase, as well as the emotions experienced during this phase. However, there is a lack of empirical evidence, mainly around how managers handle the phenomenon and how managers perceive it. This study intends to provide some empirical support. The study is based on a phenomenological approach and unstructured interviews have been used for collecting data. The results showed that managers' handling of is mainly done through communication and employee involvement in the change. The managers perceive the phenomenon as a phase where people feel frustrated, insecure and exhausted. The study concludes that a greater understanding for how the phenomenon is perceived and managed by managers in an ongoing organizational change has been made.

Place, publisher, year, edition, pages
2017. , p. 43
Keywords [en]
Death Valley, Organizational change, Phenomenology, Managers
Keywords [sv]
Death Valley, Organisationsförändring, Fenomenologi, Chefer
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-315258OAI: oai:DiVA.org:uu-315258DiVA, id: diva2:1073625
Subject / course
Business Studies
Educational program
Bachelor Programme in Business and Economics
Supervisors
Examiners
Available from: 2017-02-12 Created: 2017-02-12 Last updated: 2017-02-12Bibliographically approved

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