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Identifying Potential Effects of Using ERP-Connected Mobile Devices in Manufacturing Companies
Linköping University, Department of Management and Engineering, Industrial Economics.
Linköping University, Department of Management and Engineering, Industrial Economics.
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Smartphones and other mobile devices are a common sight in our daily lives. The improvement in technology has given us small and portable devices that have the performance only found in desktop computers and more high-end devices less than a decade ago. An industry that has been quick to adopt technologies in the past is the manufacturing industry, examples of these adoptions are the conveyor belt and robots, which both are innovations of their time. Aside from hardware technologies, there are software technologies that the manufacturing industry has been using, e.g. complex information systems to manage materials and resources in the production. With the developments in mobile technology, a question arises whether the information systems can be combined with it in the manufacturing companies.

One of the technologies that has become popular in the past years is the use of mobile devices such as smartphones and tablets. These kinds of devices can improve communication and flexibility. This leads us to the purpose of identifying how the use of ERP-connected mobile and mobility-supporting devices can affect processes among shop floor and production management personnel in large manufacturing companies.

Using a qualitative approach, case studies of eleven companies were conducted using semi-structured interviews and direct observations. Personnel with different roles were interviewed to identify applications and devices that would reduce execution time, improve quality, or improve the flexibility of processes and tasks. These eleven companies were analysed with a model that focus on the dimensions complexity, specificity, and dynamism of a company's production structure, as well as a model that focus on the same dimensions in the roles of production personnel.

The result was six applications and corresponding devices that could improve the effectiveness and efficiency of a process in a significant way. The analysis showed that the management in companies had similar needs in mobile or mobility-supporting devices. Similarly, the assemblers and machine operators also had similar needs. No connection was found between the production strategy and the need for mobile or mobility-supporting devices.

Place, publisher, year, edition, pages
2016. , 79 p.
Keyword [en]
erp, erp-connected, mobile, mobile devices, manufacturing companies, mobility-supporting, production, effectiveness, efficiency, information system, enterprise resource planning system, smartphone
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:liu:diva-131004ISRN: LIU-IEI-TEK-A--16/02597--SEOAI: oai:DiVA.org:liu-131004DiVA: diva2:1070664
External cooperation
IFS AB
Subject / course
Economic Information Systems
Presentation
2016-06-17, 3C:817, A-Huset, 581 83 Linköping, Linköping, 10:30 (Swedish)
Supervisors
Examiners
Available from: 2017-03-28 Created: 2016-09-04 Last updated: 2017-03-28Bibliographically approved

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