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"Det är klart att jag känner mig stressad hela tiden": En kvalitativ jämförande studie om nyutexaminerade och erfarna socialsekreterares arbetsrelaterade stress inom  socialtjänsten
Södertörn University, School of Social Sciences.
Södertörn University, School of Social Sciences.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
It is clear that I feel stressed all the time : A qualitative comparative study of graduates and experienced social secretary work-related stress in social services (English)
Abstract [sv]

Syftet med denna studie är att undersöka hur nyutexaminerade och erfarna socialsekreterare upplever sin nuvarande arbetsroll inom socialtjänsten. Tidigare forskning visar att stöd från arbetsgivaren och erfarenhet är två viktiga aspekter för hur socialsekreterare hanterar sitt arbete. De teoretiska utgångspunkterna för studien är ”krav- och kontrollmodellen” samt ”coping”. Med dessa teorier kan vi få en större förståelse för strukturer och individens egna strategier för att hantera krävande arbetssituationer. Studien utgörs av en kvalitativ ansats med sex semistrukturerade intervjuer med personer som arbetar inom socialtjänsten. Resultatet visade att erfarenhet inte behöver betyda att man har den bästa copingstrategin eller förmågan att hantera pressade arbetssituationer. Hantering av krav var det som var viktigast för att klara av att arbeta under pressade arbetsförhållanden. Slutligen konstaterar vi att både de nyutexaminerade och erfarna socialsekreterarna använder sig av känslomässig- och problemfokuserad coping. De som använde sig av problemfokuserad coping var de som kunde lämna arbetet utan att tänka på sina klienter under sin fritid.

Abstract [en]

The purpose of this study is to investigate how graduates and practiced social workers experience their current job in social services. Previous research shows that support from the employer and previous job experience are two important aspects of how social workers deal with their work. The theoretical basis for the study is ”demand- control model” and  ”coping ". With these theories, we can gain a greater understanding of the structures and the individual's own strategies for dealing with demanding work situations. The study consists of a qualitative approach with six semi-structured interviews with people working in the social service sector. The result showed that the experience does not necessarily mean that you have the best coping strategy or the ability to handle stressful work situations. Being able to manage set standards and demands was of most importance when working under stressful conditions. Finally, we noticed that both the newly graduated and the experienced social workers use emotional- and problem focused coping. Those who used problem focused coping were those who could be off work and not think about their clients.

Place, publisher, year, edition, pages
2016. , p. 47
Keywords [en]
Social workers, social services, coping strategies, work-related stress, requirements and control, social support, recent graduate
Keywords [sv]
Socialsekreterare, socialtjänst, copingstrategier, arbetsrelaterad stress, krav- och kontroll, socialt stöd, nyutexaminerad
National Category
Social Work
Identifiers
URN: urn:nbn:se:sh:diva-31886OAI: oai:DiVA.org:sh-31886DiVA, id: diva2:1069202
Subject / course
Social Work
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2017-01-27 Created: 2017-01-27Bibliographically approved

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CiteExportLink to record
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Citation style
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