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Patienters upplevelse av information, kommunikation och delaktighet: En enkätstudie
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: Information, communication and participation between health professionals and patients is a central element in the person-centered care. Great part of the health damages are related to communications failures.  Aim: The aim of the study was to investigate and describe hospitalized patients' experiences of information, communication and participation of their health, care and treatment.  Method: Quantitative non-exprimental cross-sectional study with descriptive design with qualitative elements. Participants were 36 patients hospitalized in a hospital in southern Sweden on medicine, surgeon, orthopedic, stroke or infection departments. The data collection took place in one week's time with the help of a survey. Data were analyzed with descriptive statistics.  Results: High results were shown for the total responses for requests for information, communication and participation. No significant differences were found between acute patients and elective. In the comparison between men and women´s experience, a significant difference was detected in terms of information on possible delays and if it was given enough privacy when the staff talked about his or her medical/health condition or care/treatment. For both questions, men estimated higher results. Conclusion: Positive results of the participants' perception of information, communication and participation regarding their health, care and treatment. To follow the developments that have occurred and still occurs on person-centered care need further research be done to ensure that patients understand the information communicated and feel involved in their care and treatment.  

Abstract [sv]

Bakgrund: Information, kommunikation och delaktighet mellan vårdpersonal och patienter är en central del inom den personcentrerade vården. Stor del av vårdskadorna är relaterade till kommunikationsbrister.   Syfte: Syftet med studien var att undersöka och beskriva inneliggande patienters upplevelser av information, kommunikation och delaktighet om sitt hälsotillstånd, vård och behandling. Metod: Kvantitativ icke-exprimentell tvärsnittsstudie med deskriptiv design med kvalitativa inslag. Deltagarna var 36 patienter inneliggande på sjukhus i södra Sverige på medicin, kirurg, ortoped, stroke eller infektionsavdelning. Datainsamlingen skedde under 1 veckas tid med hjälp av en enkät. Data analyserades med deskriptiv statistik. Resultat: Höga resultat visades för de samlade svaren för frågor rörande information, kommunikation och delaktighet. Inga signifikanta skillnader påvisades mellan akut inlagda patienter och elektiva. I jämförelse mellan män och kvinnors upplevelse kan en signifikant skillnad påvisas i fråga om information vid eventuell försening samt ifall det gavs tillräckligt med avskildhet när personalen pratade om dennes sjukdom/hälsotillstånd eller vård/behandling vid båda resultaten skattar män sin upplevelse högre än kvinnorna. Slutsats: Positiva resultat av deltagarnas uppfattning av information, kommunikation och delaktighet rörande sitt hälsotillstånd, vård och behandling. För att följa den utveckling som har skett och fortfarande sker mot personcentrerad vård måste vidare forskning ske för att patienterna ska förstå den information som kommuniceras och känna delaktighet i sin vård och behandling.

Place, publisher, year, edition, pages
2016. , p. 27
Keyword [en]
Communication, Information, Participation, Patient-Centered Care
Keyword [sv]
Delaktighet, Information, Kommunikation, Personcentrerad vård
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-313180OAI: oai:DiVA.org:uu-313180DiVA, id: diva2:1066018
Subject / course
Caring Sciences
Educational program
Registered Nurse Programme
Supervisors
Examiners
Available from: 2017-01-18 Created: 2017-01-17 Last updated: 2017-01-18Bibliographically approved

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