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ICTs and Citizen Participation: An Ethnography in the Municipality Level
Linnaeus University, Faculty of Technology, Department of Informatics.
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This master thesis describes an ethnographic research under the critical paradigm of thoughtin the use of ICTs to support citizen participation in the Municipality level. The purpose ofthe research was to acquire an understanding of the perspective of citizens on the topic andprovide suggestions for the employment of ICTs in citizen participation on the specificcontext. The research setting is located in a neighborhood of a Municipality in Athens, thecapital of Greece. Participants included randomly selected citizens, representatives fromcitizens groups which are active in the neighborhood and a representative of the Municipality.The data gathered in the research was qualitative and the methods were selected andconducted following the participatory design approach in correspondence with theethnographic methodology and critical paradigm. The methods used were interviews, probesand participatory observation. The data gathered pointed at similar concerns expressed by theparticipants mainly towards issues such as ignorance and indifference. Participants also hadthe opportunity to make suggestions on the topic of ICTs and citizen participation, which incombination with the results of a thematic analysis of the qualitative data were used to makesuggestions for future employment of ICTs in the Municipality. Through this directengagement with participants the research also hopes to contribute to the developing Greekdomestic literature on the topic, especially concerning the use of qualitative data.

Place, publisher, year, edition, pages
2016. , p. 57
Keywords [en]
citizen participation, ICT, ethnographic methodology, qualitative research, critical paradigm, participatory design
National Category
Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-59778OAI: oai:DiVA.org:lnu-59778DiVA, id: diva2:1064563
Educational program
Master Programme in Information Systems, 120 credits
Supervisors
Examiners
Available from: 2017-01-27 Created: 2017-01-12 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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