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Innovation and network development of logistics firms
Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This compilation thesis consists of a cover and five appended articles. The research purpose of this thesis is to investigate the third party logistics phenomena from the logistics firm’s perspective with a focus on logistics innovation and network development. The thesis applies a qualitative research method and employs multiple case studies. Resource-based view, industrial network approach and strategy-as-practice perspective have been applied and combined to analyze the empirical findings.

It is found that logistics firms focus on customers’ requirements and they provide differentiated services accordingly. Based on the type of customers and the region served, each logistics firm innovates in a different way. The logistics innovation process is complicated and it includes both top-down and bottom-up process. Both intra-organizational interactions and inter-organizational interactions are critical for logistics firms to generate logistics innovation. Besides, the interaction capabilities are crucial for logistics firms to innovate. The development of interaction capabilities enables logistics firms to proactively identify customer needs and to translate customer requirements into new service offerings. The development of interaction capabilities also guides logistics firms to innovate in the right direction and helps them to overcome barriers. Further, a theoretical model is developed to illustrate that logistics firms have clear differences in capabilities and network focus. These firms follow different dominating logics of value creation, developing their service networks in various ways.

The thesis addresses two critical issues, logistics innovation and network development. Theoretically, it contributes to the third party logistics literature in general and to the logistics innovation research in particular as well as the network development of logistics firms. Adopting several theoretical frameworks, the thesis takes a closer look at the logistics innovation process in logistics firms. Empirically, the thesis covers logistics firms both in Sweden and China, turning it into an international investigation of the how and why of logistics innovation.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, Jönköping International Business School , 2011. , 96 p.
Series
JIBS Dissertation Series, ISSN 1403-0470 ; 72
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-31955OAI: oai:DiVA.org:hj-31955DiVA: diva2:1034039
Supervisors
Available from: 2016-10-11 Created: 2016-10-11 Last updated: 2016-10-11Bibliographically approved
List of papers
1. How Do Regional Third-Party Logistics Firms Innovate? A cross-Regional Study
Open this publication in new window or tab >>How Do Regional Third-Party Logistics Firms Innovate? A cross-Regional Study
2009 (English)In: Transportation journal, ISSN 0041-1612, Vol. 48, no 3, 44-50 p.Article in journal (Refereed) Published
Identifiers
urn:nbn:se:hj:diva-12901 (URN)
Available from: 2010-08-18 Created: 2010-08-18 Last updated: 2017-12-12
2. Innovation in an international third party logistics firm: a strategy-as-practice perspective
Open this publication in new window or tab >>Innovation in an international third party logistics firm: a strategy-as-practice perspective
2010 (English)In: Journal of Transport and Supply Chain Management, ISSN 1995-5235, Vol. 4, no 1, 69-88 p.Article in journal (Refereed) Published
Abstract [en]

Logistics firms play an important role in the economy but they have received little attention in strategic management and logistics management literature. This paper intends to fill in this gap by looking a specific strategising process, innovation, at an international third party logistics (TPL) firm. Using strategy as a practice perspective, the paper describes and analyses how innovation emerges and evolves over time. Drawing on an in-depth longitudinal case study of an international TPL firm, this study shows that intra-organisational interactions as well as inter-organisational interactions are essential in the innovation process at logistics firms. The innovation process at logistics firms is complicated and includes both top-down and bottom-up processes. It is vertically decoupled and multidirectional. Innovation at logistics firms emerges as a combination of an ad hoc response to a customer request and a purpose-driven interactive process.

National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-13187 (URN)10.4102/jtscm.v4i1.12 (DOI)
Available from: 2010-09-23 Created: 2010-09-23 Last updated: 2016-10-11Bibliographically approved
3. The Impact of Interaction Capability Development on Logistics Innovation
Open this publication in new window or tab >>The Impact of Interaction Capability Development on Logistics Innovation
(English)Manuscript (preprint) (Other academic)
Abstract [en]

Purpose of this paper

The purpose of this research is to investigate the influence of interaction capability development on logistics innovation. This study seeks to address the following research question: how does interaction capability development impact logistics innovation at logistics firms?

Design/methodology/approach

This paper applies a qualitative research method and employs multiple case studies. Based on Johnsen and Ford’s (2006) theoretical model of interaction capabilities, six in-depth case studies comprising 28 interviews have been conducted.

Findings

Interaction capabilities enable logistics firms them to proactively identify customer needs and translate the needs into new service offerings. The development of interaction capability guides logistics firms to innovate in the right direction and at the same time helps them to overcome barriers in the innovation process. All elements of the interaction capability set are necessary but the cultural interaction capability is the most critical.

Research implications/limitations

This study focuses on interaction capability development from the logistics firm perspective. Future research can take both the logistics firm and the customer perspectives into consideration.

Practical implications

Executives at logistics firms can concentrate on the development of interaction capabilities to capture and to exploit opportunities in order to generate innovative offerings. In particular, executives need to aim for and consider the development of cultural interaction capability at each stage of the whole innovation process.

What is original/value of paper

This paper contributes to the existing knowledge on logistics innovation and offers insights into interaction capabilities developed towards logistics innovation.

Keyword
Logistics innovation, networks, interaction capability, third party logistics, proactive
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31953 (URN)
Note

A similar version has been presented at NOFOMA 2011 as full competitive paper

Available from: 2016-10-11 Created: 2016-10-11 Last updated: 2016-10-11Bibliographically approved
4. Networks and capabilities as characteristics of logistics firms
Open this publication in new window or tab >>Networks and capabilities as characteristics of logistics firms
2011 (English)In: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 40, no 6, 1004-1011 p.Article in journal (Refereed) Published
Abstract [en]

The research purpose of this paper is to describe and analyse how three basic types of logistics firms differ in terms of their core capabilities and network development as well as the effects of the difference. Based on the resource-based view and the industrial network approach, a conceptual framework is developed to differentiate logistics firms. Two case studies of logistics firms are used as examples to demonstrate how the framework can be used. Logistics firms have clear differences in capabilities and network focus. These firms follow different dominating logics of value creation that make them develop in different ways and think totally differently. This research enhances our understanding of the different logics of logistics firms and their interdependence. They are complementary and interacting in the logistics service supply chain. Moving between the basic types of logistics firms means changing the capabilities and network focus, which is costly and difficult. The conceptual framework can be used as a tool to comprehend multiple types of logistics firms. It also helps us to analyze related strategic moves.

National Category
Transport Systems and Logistics
Identifiers
urn:nbn:se:hj:diva-15952 (URN)10.1016/j.indmarman.2011.06.039 (DOI)
Available from: 2011-09-02 Created: 2011-09-02 Last updated: 2017-12-08Bibliographically approved
5. Research and knowledge creation approaches in third party logistics studies
Open this publication in new window or tab >>Research and knowledge creation approaches in third party logistics studies
(English)Manuscript (preprint) (Other academic)
Abstract [en]

Purpose of this paper

This paper takes an inward look at third party logistics (TPL) research trends and developments in order to evaluate the progress and maturity of the field. The research purpose of this paper is to describe and analyze the evolution of TPL research with a focuson the level of analysis, research methods and knowledge creation approaches.

Design/methodology/approach

This paper focuses on TPL research articles from five selected journals. A total of 131 articles published between 1990 and 2010 have been identified and analyzed. Based on several previously established frameworks, an analysis of the chosen articles has been conducted.

Findings

TPL research has been developing constantly during the last two decades. Logistics researchers are switching their focus from the buyer’s perspective to the provider’s perspective and the dyad perspective. Survey-based method has been the most popular approach to study TPL phenomena over time. Logistics researchers have been publishing storytelling type of TPL research continually while the research field has been evolving gradually by generating new concepts and refining the existing knowledge. However, TPL research has not matured yet since only a few studies have been carried out in order to expand the knowledge base.

Research implications/limitations

This study only focuses on the articles from five selected journals. It is not an all-inclusive research.

What is original/value of paper

This paper is an initial attempt to track the evolution of TPL research. It provides logistics researchers with an evolutionary picture of TPL studies.

Keyword
Research methods, Knowledge creation approaches, Third party logistics, Logistics outsourcing, Supply chain management
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31954 (URN)
Note

A similar version has been presented at NOFOMA 2011 as full competitive paper.

Available from: 2016-10-11 Created: 2016-10-11 Last updated: 2016-10-11Bibliographically approved

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Citation style
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