Change search
ReferencesLink to record
Permanent link

Direct link
When the physical patient becomes digital: A study of the innovation “digital health care center” on the Swedish market
Halmstad University, School of Business, Engineering and Science.
Halmstad University, School of Business, Engineering and Science.
2016 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Object of study: The innovation “Digital health care center” from a multi-level stakeholder’s perspective.

Problem: A new technology era has opened up for new kind of innovations. Digital health care centers are a service that recently has been introduced on the Swedish market, which needs further investigation. To be able to better understand, explain and predict future behavior of an innovation the innovation could be theoretical conceptualized and classified. In the specific area of health care, new innovation should preferable be investigated in from a multilevel perspective, including different stakeholders opinions. One if the stakeholders are the customers. If new innovative products and services want to be successful, it required consumers to adopt the product or service, but relatively few studies have focused on the adoption of technology services among customers.

Purpose: The purpose of this thesis is to gain a better understanding of the innovation “digital health care center” in Sweden.

Research question: How can the innovation “digital health care center” be described through a stakeholder perspective?

Method: The empirical data were collected through qualitative semi-structured interviews and a structured quantitative questionnaire.

Conclusions: The innovation digital health care center can from a multi-level perspective be described as an innovation that contributes and have an impact on the market and the healthcare industry in many ways. The innovation could be described as a complement to traditional health care. The innovation has influences from different theoretical classes of innovation which means that the innovation cannot be categorized in a specific class. The innovation can be considered successful because it facilitates for the patient.. According to the stakeholder group potential patients, a majority of the respondents thinks that increased availability and time-efficiency would be facilitating factors and reasons for using the service. The innovation is described by the various stakeholders as contributing to a better society. The care becomes more productive, cost effective, more available, and in the broader perspective, the innovation contributes to increased digitalization of the healthcare sector as a whole. There are many new possible fields of application which in the healthcare industry which could develop the innovation further. Strengths and opportunities with the innovation can be considering outweighing weaknesses with the innovation and potential threats of the innovation. 

Place, publisher, year, edition, pages
2016. , 90 p.
Keyword [en]
Innovation, Service innovation, Innovation evaluation, Healthcare, Digital healthcare, Sweden, Stakeholders, SWOT, Innovation adoption process, Adoption decision process
Keyword [sv]
Innovation, e-hälsa, digital vård, digital vårdcentral, intressentanalys
National Category
Economics and Business Health Care Service and Management, Health Policy and Services and Health Economy Social Sciences Interdisciplinary
Identifiers
URN: urn:nbn:se:hh:diva-32145OAI: oai:DiVA.org:hh-32145DiVA: diva2:1032886
Subject / course
Economy
Supervisors
Examiners
Available from: 2016-11-21 Created: 2016-10-04 Last updated: 2016-11-21Bibliographically approved

Open Access in DiVA

fulltext(2892 kB)7 downloads
File information
File name FULLTEXT02.pdfFile size 2892 kBChecksum SHA-512
5f16d5c71c42804e3564a28025d5202ae7716f0f2007900074c49539a2ef44263de7013fb1a8508048faaae6c40eba5cbf843f02ab87402f7b61cf37e939d0ba
Type fulltextMimetype application/pdf

By organisation
School of Business, Engineering and Science
Economics and BusinessHealth Care Service and Management, Health Policy and Services and Health EconomySocial Sciences Interdisciplinary

Search outside of DiVA

GoogleGoogle Scholar
Total: 7 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 18 hits
ReferencesLink to record
Permanent link

Direct link