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CSR i flygledningen: En studie om hur aktörer i flygtrafikledningen kommunicerar och arbetar med samhällsansvar
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Air traffic management (ATM) is an industry which is not very visible to the public but it has a big influence on air traffic, including the environmental impact of aviation. There is also little communication regarding corporate social responsibility (CSR) in the business, even though corporate social responsibility is a hot topic which companies in other businesses take seriously. Therefore, this essay is answering the following three research questions: (i) how does ATM work with CSR and how do they communicate that work, (ii) why does ATM work with CSR, and (iii) what opportunities for future development are there for CSR in ATM? In order to answer these questions, research on CSR in general, and related to air traffic, has been studied. The study is built empirically on open sources (websites, reports etc.) and qualitative interviews with representatives of the air navigation service providers LFV, ACR and EUROCONTROL.What is found gives an interesting insight of an industry where corporate social responsibility is a fairly new phenomenon and where companies do not always seem to follow the traditional ways of developing their CSR strategies. It is found that the companies work with and think about CSR in fundamentally different ways but primarily pay attention to the many laws and rules they have to follow. More specifically, ACR believes that following these is sufficient while EUROCONTROL sees the need of more CSR as almost a necessary evil and LFV looks at it as a strategic tool.Lastly, some new opportunities to profit both the companies and society by developing CSR in the industry are identified. The opportunities found are targeted on the three mentioned companies as well as the air traffic management industry as a whole. One important conclusion is for example that the organizations in the business have much to gain by trying to learn from and inspire each other when it comes to working with corporate social responsibility.

Place, publisher, year, edition, pages
2013. , 57 p.
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, CSR, corporate social responsibility, socialt ansvar, samhällsansvar, ATM, air traffic management, ATC, air traffic control, flygtrafikledning, flygledning
URN: urn:nbn:se:ltu:diva-59067Local ID: f98dec28-d751-4dab-82b2-2b4587500385OAI: diva2:1032455
Subject / course
Student thesis, at least 15 credits
Educational program
Industrial and Management Engineering, bachelor's level
Validerat; 20130116 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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