Lean i akutsjukvården: Flödeseffektivisering och slöseriminimering – en fallstudie av Sunderby sjukhus akutmottagning
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Rapidly increasing population and the fact that more and more patients are curable is forcing healthcare organizations to find new methods for improvement. In the process of improving healthcare systems and decreasing resource usage the healthcare organizations have started to look at what the industry has accomplished with their lean production. This study focuses on lean healthcare, which is a controversial subject with both opportunities and threats. The aim is to investigate if and how streamlining an emergency departments triage, which is a prioritizing unit within the emergency department, can be done with methods from lean. The study is built on a literature review and a case study, the tools value stream mapping and seven types of waste originating from lean. The results from this study is partly a mapping of the current situation that shows how patients and information flows through the emergency departments triage and partly interviews and queue statistics. It shows problems in the value stream in terms of queues and waste. Conclusions derived are that there are several types of waste in the organization and an elimination of these could lead to an improved value flow. There are also conclusions about bigger problems in whether all units in the organization is for customer value adding.
Place, publisher, year, edition, pages
2013. , 74 p.
Social Behaviour Law
Samhälls-, beteendevetenskap, juridik, Lean healthcare, slöseri, triage, värdeflödesanalys, patientflöde, waste, triage, value stream mapping, patient flow
IdentifiersURN: urn:nbn:se:ltu:diva-58510Local ID: f18191f2-a7f4-444f-98c7-edf6b9c0e9f8OAI: oai:DiVA.org:ltu-58510DiVA: diva2:1031898
Subject / course
Student thesis, at least 15 credits
Industrial and Management Engineering, bachelor's level
Validerat; 20130429 (global_studentproject_submitter)2016-10-042016-10-04Bibliographically approved