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Användbarhet på Internet: Undersökning av en webbapplikation
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this thesis was to examine the usability of a web application enabling ordering/booking of cabs over the Internet. The main questions were: What are users’ expectations for the service and Which parts of the web application have to be improved? A think-aloud protocol was used in which six subjects tried out the service by a computer, while reasoning about the application. The results show that the test subjects were expecting a simple, non time-consuming product in which they would have to provide the same information to order a cab over the Internet as when ordering by phone. The test subjects discovered a number of possible improvements, which mostly concerned more clear explanations/descriptions and the application’s design, mainly concerning perceptual problems.

Place, publisher, year, edition, pages
2013. , p. 41
Keywords [en]
Social Behaviour Law
Keywords [sv]
Samhälls-, beteendevetenskap, juridik, Användbarhet, människa, datorinteraktion, webbdesign, webbapplikation
Identifiers
URN: urn:nbn:se:ltu:diva-58362Local ID: ef3da6c2-1400-4fb1-89cd-7190256e60deOAI: oai:DiVA.org:ltu-58362DiVA, id: diva2:1031750
Subject / course
Student thesis, at least 15 credits
Educational program
Psychology, bachelor's level
Supervisors
Examiners
Note
Validerat; 20130305 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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fulltext(722 kB)40 downloads
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf