Change search
ReferencesLink to record
Permanent link

Direct link
Användbarhet på Internet: Undersökning av en webbapplikation
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this thesis was to examine the usability of a web application enabling ordering/booking of cabs over the Internet. The main questions were: What are users’ expectations for the service and Which parts of the web application have to be improved? A think-aloud protocol was used in which six subjects tried out the service by a computer, while reasoning about the application. The results show that the test subjects were expecting a simple, non time-consuming product in which they would have to provide the same information to order a cab over the Internet as when ordering by phone. The test subjects discovered a number of possible improvements, which mostly concerned more clear explanations/descriptions and the application’s design, mainly concerning perceptual problems.

Place, publisher, year, edition, pages
2013. , 41 p.
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, Användbarhet, människa, datorinteraktion, webbdesign, webbapplikation
URN: urn:nbn:se:ltu:diva-58362Local ID: ef3da6c2-1400-4fb1-89cd-7190256e60deOAI: diva2:1031750
Subject / course
Student thesis, at least 15 credits
Educational program
Psychology, bachelor's level
Validerat; 20130305 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

Open Access in DiVA

fulltext(722 kB)0 downloads
File information
File name FULLTEXT02.pdfFile size 722 kBChecksum SHA-512
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Larsson, Elise

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

ReferencesLink to record
Permanent link

Direct link