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Prestationsmätnings påverkan på medarbetares motivation
2015 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Performance measurement is used by organizations to make their employees work towards the corporate objectives and to motivate employees to perform in line with the company strategy. Performance measurement can be applied by setting goals for the employees so that their performance is measured and that the employees receive feedback and rewards based on their performance. Although performance measurement largely affects employees, most of the previous studies tend to focus mostly on performance measurement based on the company's perspective. This study will approach the employee's perspective and seeks to identify and describe the impact that performance measurement has on the motivation of the employees. To address the purpose of the study, a qualitative study was conducted in which theories and previous studies formed the basis of the theoretical framework, and the empirical material was collected through interviews with eleven sellers from a telemarketing company located in north of Sweden. The study shows that the performance measurement that promotes employees' sense of competence, autonomy, relatedness and control has a positive impact on the motivation of the employees and that the motivational effect of performance measurement varies depending on whether the employees are intrinsically or extrinsically motivated.

Place, publisher, year, edition, pages
Keyword [en]
Social Behaviour Law
Keyword [sv]
Samhälls-, beteendevetenskap, juridik, Prestationsmätning, arbetsmotivation, självbestämmande teorin, inre motivation, yttre motivation
URN: urn:nbn:se:ltu:diva-57988Local ID: e9705928-8619-4267-bda9-df676fc8fad7OAI: diva2:1031376
Subject / course
Student thesis, at least 30 credits
Educational program
Business and Economics, master's level
Validerat; 20150709 (global_studentproject_submitter)Available from: 2016-10-04 Created: 2016-10-04Bibliographically approved

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ReferencesLink to record
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